Security-Compliance Program Manager

Role

We are looking for a Security-Compliance Program Manager to join our team. This is a Remote role, reporting to the Director, Global Security-Compliance Practice in the Global Security Compliance department. Compliance helps Zscaler win. When a Zscaler team member, a customer, or a partner hits a compliance requirement, our practice is who they call trust to answer. You'll be one of the people behind building trust: part advisor, part translator, part teacher. You'll help customers navigate compliance frameworks like Zero Trust, GDPR, NIST, PCI, and HIPAA, and you'll help our field teams turn compliance requirements into relevant, relevant, and winning conversations. In every room you walk into, you'll live at the intersection of security, data protection, and compliance, making the case for how Zscaler protects customers and their data in a compliant way. This is not a back-office audit job. You'll be in front of customers, in deals, and on stage.

What you’ll do (Role Expectations)

• Represent the practice directly with customers through calls, webinars, and conferences, while clearly communicating how compliance helps accelerate deals instead of slowing them down
• Map compliance frameworks to Zscaler capabilities control by control, using published methodology and clear labels for what we meet, partially meet, support, or leave to the customer
• Build reusable playbooks and assets from deal-based learnings so the broader field can respond faster and more consistently next time
• Educate SEs and AEs to handle routine compliance conversations themselves, while keeping data security at the center of every discussion so requirements stay tied to protecting customer data
• Act as a security-compliance first responder, completing vendor security questionnaires and customer assessments accurately, quickly, and without overclaiming, while assembling the evidence and documentation needed to support responses

Who You Are (Success Profile)

• You operate with a strong sense of ownership and a passion for the mission, seamlessly navigating between high-level strategy and hands-on execution to deliver high-quality outcomes.
• You are a high-trust partner who thrives on collaborative feedback, matching ambition for the team with direct, respectful communication to build trust.
• You are a pragmatic builder who enjoys rolling up your sleeves to create and iterate, balancing technical execution with the rapid delivery of value.
• You bring clarity to complex situations, outstandingly distilling technical and compliance concepts into simple, actionable plans and communication.
• You maintain composure in fast-paced environments, viewing setbacks as opportunities and guiding team members through complexity with adaptability and resilience.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Zscaler product understanding or the ability to build it fast, enabling you to know what the platform actually does before saying what it satisfies
• Global compliance fluency, including working knowledge of major frameworks (such as NIST 800-53, NIST 800-171, ISO 27001, DORA, GDPR, or regional equivalents) and the ability to pick up new ones quickly
• Comprehensive understanding of security, data security, and compliance, including how security architecture works, how data is protected in motion and at rest, and how compliance frameworks formalize both
• The ability to translate perspectives: technology to compliance, compliance to business, and business to sales
• Field credibility with experience working with or in sales or customer-facing teams, and a bias to execute to deliver good answers quickly instead of waiting for perfection

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Compliance or security certifications (CISSP, CCSP, ISO 27001 LA, CCP, CCA, or similar)
• Experience in federal, SLED, healthcare, or other regulated industries, with eligibility for a US security clearance being a plus
• Experience presenting at industry events or building enablement content

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