Senior Solutions Engineer, Enterprise (Canada)

About the Role:

As a Senior Solutions Engineer on our Enterprise team, you’ll play a key role in driving successful outcomes for Motive’s Enterprise customers. You’ll partner closely with Account Executives to shape deal strategy, showcase the value of our platform, and act as a trusted advisor to technical and business stakeholders. This role requires a balance of technical expertise, business acumen, and strong communication skills, as you map customer challenges to Motive’s solutions and influence buying decisions. Reporting directly to an Enterprise Solutions Engineering leader, you’ll collaborate across Sales, Product, Engineering, and Customer Success to ensure customer needs are met while driving Motive’s growth and strategic success.

What You'll Do:

• Partner with Enterprise Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that influence executive-level decisions
• Showcase Motive’s value by tailoring demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to customers
• Translate complex customer challenges into clear, compelling solutions that deliver measurable business outcomes
• Develop deep expertise in the competitive landscape, playing a key role in winning strategic displacement opportunities
• Establish yourself as a product authority — mastering today’s platform while shaping conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Enterprise organizations
• Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights fuel continuous improvement and innovation

What We're Looking For:

• 5+ years of experience supporting Enterprise-level sales in a pre-sales or solutions engineering role (SaaS and hardware experience a plus)
• Bachelor’s degree preferred; advanced degree a plus
• Experience in a customer-facing pre-sales field role with the flexibility and willingness to travel 30%+
• Deep knowledge of value-based selling frameworks and methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message) and solutions engineering methodologies (e.g., Demo2Win, Great Demo!, or comparable)
• Exceptional communication and presentation skills, with the ability to influence technical and executive audiences
• Strong analytical and problem-solving abilities with a solutions-oriented mindset
• Demonstrated success supporting complex solution sales within Enterprise organizations
• Hands-on experience with Enterprise sales cycles and navigating multiple stakeholders
• Experience with APIs, integrations, and technical solution design