Senior Solutions Engineer

Come do the best work of your life at Boulevard.

As our Senior Solutions Engineer, you'll own the technical story in our enterprise and strategic sales cycles. You'll take how a multi-location salon, spa, medspa, or franchise actually operates and turn it into a credible, tailored demonstration of Boulevard. This is a senior individual contributor role with real autonomy, no prescribed playbook, and the chance to build assets that raise the technical quality of our whole go-to-market team.

You'll work closely with our Enterprise and Mid-Market Account Executives, Product, Engineering, and Implementation. We're building the operating system for beauty and wellness, and here the line between your work and its impact is never abstract. This role is remote within the U.S.

What you’ll do here

• Lead technical discovery, technical qualification, integration solution design, and executive-facing readouts on enterprise and strategic opportunities.
• Partner with Account Executives to connect Boulevard to each prospect's business case, showing value, ROI, and how our APIs extend across their existing technology stack.
• Build working proofs of concept and interactive prototypes that show prospects their own workflows running on Boulevard.
• Write RFP and security questionnaire responses that give prospects usable insight into their own operations.
• Advise prospects and internal teams on security configuration and on HIPAA, PHI, and PII handling, and serve as the technical contact for security review during procurement.
• Scope integration requirements and sort each one into fits today, partner solution, or genuine product gap, then document them for Sales, Implementation, and Support. Turn recurring gaps and feature requests from live deals into clear signal for Product and Engineering.
• Advise on demo environment strategy, create sandboxes (most often post-sale migration sandboxes), and prepare prospect briefings so what we promise in the sales cycle is what we deliver.
• Use AI tools to speed up pre-sales deliverables, and coach new upmarket sales teammates.

What you’ll need to thrive

• 5+ years in solutions engineering, sales engineering, technical account management, or a comparable customer-facing technical role in B2B SaaS.
• Direct SaaS experience: how subscription software is built, sold, implemented, and renewed, including release and roadmap cycles, APIs and integrations, and data migration. Vertical SaaS backgrounds such as booking, payments, communications, or client experience platforms transfer most directly.
• Demonstrated ownership of enterprise or strategic sales cycles, including multi-location or franchise buying structures.
• Technical fluency in APIs, integrations, data flows, and permissions models, and credibility with both operators and technical stakeholders without engineering support for routine questions.
• Strong written communication and the ability to produce precise documentation that stands on its own.
• Proven ability to operate independently in ambiguity, define the approach, and own the outcome.
• A plus: experience in beauty, wellness, health, or another appointment-based services vertical; working familiarity with HIPAA, PHI, and PII requirements in a software context; hands-on experience building or prototyping with AI tooling, including prompt design and evaluation; or experience selling to or supporting private equity backed groups, franchise organizations, or multi-site operators.
• A degree is not required.

How we'll take care of you

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we're happy to share a good-faith estimate of the base salary range for this role. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $136,000-160,000 per year. For all other U.S. locations, the anticipated base salary range is $133,00-157,000 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.