PointClickCare

Remote · North America

Int Database Reliability Engineer (DBRE)

AWS Mid-level Full-time Remote
Who can apply
United States
Pay (USD)
$111,900 – $139,900 a year
Employment
Full-time
Posted
How to apply
On PointClickCare’s own site
At PointClickCare
17 live remote roles

About the role

Job Summary

The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support.

Key Responsibilities

  • Work on observability of relevant database metrics and make sure desired database objectives are met.
  • Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.
  • Implement a data-driven approach to performance and availability improvements across database platforms.
  • Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements.
  • Work on database operational workload, performance troubleshooting and root-cause analysis.
  • Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.
  • Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.

Qualifications and Skills

  • 3+ years of experience working with relational database systems.
  • 1+ year working in a Database / SRE / Engineering-related role-· SQL Server or PostgreSQL experience preferred,  other DBMS is nice to haves 
  • Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
  • Experience working in the cloud (AWS, GCP, or Azure — Azure preferred).
  • Experience working with IaC tools such as Ansible and Terraform.
  • Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go.
  • Experience working with source control systems such as Git.
  • Experience working with large databases (1+ TB) and managing large database environments is a plus.
  • Additional experience with the following tools/systems is a plus: Jira, confluence, Grafana, ClickHouse, and various NoSQL databases.
  • Experience working with AI tools, technologies, or AI-assisted development and automation is a plus.
  • University or college education in Database Management, Software Engineering, or a related field.
  • Some on-call or after-hours work will be required.
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