Engineering Manager, Copilot

Opportunity

We are seeking an Engineering Manager to lead our Copilot team. Copilot is our AI-powered platform for clinical operations: it drafts responses, routes member messages, and flags issues so care teams spend less time on administrative work and more time with members.

This is a hands-on management role. You will own the team, the delivery, and the outcomes. You'll stay close enough to the code and architecture to make good technical calls, but your main job is building a team that ships reliable AI-powered products in a regulated healthcare environment.

Responsibilities 

• Lead, hire, and grow a team of full-stack engineers. Run 1:1s, set clear expectations, give direct feedback, and invest in each engineer's development and career growth.
• Own delivery for Copilot end-to-end: planning, sequencing, dependencies, and getting work into production on time.
• Partner with Product and Clinical Operations to set priorities, make tradeoffs, and guide the roadmap toward high user impact and service quality, using business impact data and platform health metrics to drive prioritization.
• Set and enforce a high engineering bar, from system architecture that scales with growth down to rigorous design reviews, comprehensive automated testing, and production-grade observability.
• Champion AI-assisted engineering practices to increase the team's impact, velocity, and quality.
• Partner with the team on architecture and design decisions, empowering engineers to own the call while offering guidance where it adds the most value.
• Coordinate with the AI Platform team and other engineering teams on shared infrastructure and integrations.
• Communicate status, risks, and tradeoffs clearly to engineering, product, clinical, and executive audiences.
• Other duties as assigned

Qualifications 

• 8+ years of software engineering experience, including at least 2 years directly managing engineers (hiring, performance management, and career development).
• Track record of leading a team through end-to-end delivery of customer-facing products, from definition through launch, measurement, and iteration.
• Strong hands-on backend foundation, including microservices, API design, SQL databases, and event-driven architectures, with the credibility to lead design reviews and guide technical decisions. Python and FastAPI experience is a strong plus.
• Experience architecting and operating production systems at scale: observability, incident management, and performance optimization.
• Hands-on experience with AI-assisted development workflows.
• Experience partnering with Product, Clinical Operations, and business stakeholders, including roadmap governance and prioritization in a high-demand environment.
• Excellent written and verbal communication skills, including explaining technical risk to non-technical audiences.
• Comfortable in a fast-moving, growth-stage environment where priorities shift.
• Experience shipping LLM agents or AI-powered products in production is a plus.
• Experience building products in healthcare or other regulated industries is a plus.
• Familiarity with AWS, Kubernetes, and CI/CD pipelines is a plus.
• Bachelor's or Master's degree in Computer Science or a related field.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $200,000 - $220,000 annually. 

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation 
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan