AA
Aisle And Abroad
Remote · North America
Customer Support | Cruise Specialist
- Who can apply
- United States
- Pay (USD)
- $45,000 – $65,000 a year
- Posted
- How to apply
- On Aisle And Abroad’s own site
- At Aisle And Abroad
- 210 live remote roles
- Apply clicks
- 1
About the role
Position Overview
We are seeking service-focused and detail-oriented individuals to join our team as a Customer Support Cruise Specialist. This role involves assisting clients with cruise planning, reservation coordination, and providing a smooth and enjoyable booking experience from start to finish.
This is an entry-level opportunity within the travel industry. No prior cruise experience is required. Training and support are provided.
Key Responsibilities
- Assist clients with exploring cruise options, itineraries, and onboard experiences
- Support the booking and confirmation process for cruise reservations
- Respond to customer questions regarding destinations, cruise lines, and travel requirements
- Review reservation details to ensure accuracy, including dates and traveler information
- Maintain organized records of client bookings and communications
- Provide timely follow-up and support before and after travel
Qualifications
- Strong communication skills with a customer-first approach
- Detail-oriented with the ability to stay organized
- Comfortable using online systems and booking tools
- Ability to work independently in a remote or structured environment
- Customer service, hospitality, or administrative experience is helpful but not required
Skills
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