AI Quality Governance Engineer (QGE) M/F

About the Role

At WorkWave, we treat quality as an engineering discipline, not an inspection checklist. The AI Quality Governance Engineer (QGE) combines technical automation development with high-impact quality governance:

• Engineering: Build scalable automated systems. Write clean test code, set up CI/CD quality gates, and create AI utilities (test skeleton generators, risk-scoring models, auto-triage pipelines).

• Governance: Define "Done" across internal and vendor teams (such as Virtusa), enforce release standards, and track metrics that reflect actual system health (Change Failure Rate, Defect Escape Rate).

• Day-One AI Fluency: AI is integrated directly into daily work. You will use AI pair-programming tools to draft tests and automation scripts, applying engineering judgment to ensure full coverage and edge-case validation.

Key Responsibilities

• Automation & CI/CD (≈40%): Write and maintain end-to-end and API automation using Playwright, UnifiedDriver, and BDD frameworks. Configure automated gates in GitHub Actions to block regressions without slowing deployment.

• AI Tooling & Innovation (≈40%): Pair with AI assistants (Claude, GitHub Copilot) to draft test suites, design reusable prompt templates, and build internal tools like the Quality Radar risk-prediction model.

• Governance & Standards (≈20%): Define quality gates across SDLC checkpoints, audit contractor deliverables, monitor DORA metrics, and partner with Engineering Managers during sprint planning to address testability gaps.

Contract Type: Full-time, Permanent (Contratto a Tempo Indeterminato)

Level / Inquadramento: Mid-Level Livello B2  (CCNL Metalmeccanico PMI Confimi agreement)

Department: Quality Engineering Center of Excellence (COE)

Reports To: Director of Quality / Functional QA Manager

Candidate Profile

Technical & AI Skills (Must Have)

• 3+ years in software quality engineering with a focus on automation.

• Working proficiency in at least one modern language: TypeScript/JavaScript, C#, Python, or Java (.NET/C# or TypeScript preferred).

• Hands-on experience with modern test frameworks (Playwright, Selenium, or RestAssured for APIs).

• Experience reading and configuring GitHub Actions YAML workflows.

• AI-First Mindset: Daily experience using tools like Claude or GitHub Copilot to accelerate test writing, with the critical judgment to detect thin coverage or hallucinations before committing to source control.

• Working knowledge of DORA quality metrics (Change Failure Rate, MTTR, Escape Rate).

Nice to Have

• ISTQB certification (CT-AI or CT-TAE).

• Experience establishing quality gates for offshore/outsourced technical partners.

• Familiarity with SaaS enterprise software (e.g., field service management, ERP, scheduling).

• Professional working proficiency in English (for global technical architecture); Italian language skills for local Verona hub collaboration.