Sales Operations Coordinator (TEMP)

JOB SUMMARY:

Under the general direction of the Sales Operations Manager, the Sales Operations Coordinator will be responsible for reviewing new item records that need to be validated and populating the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Coordinator will assist with backlog review, updating estimated ship dates for open orders and fulfillment.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Responsible for the internal item setup process and coordinating with sales team to ensure proper classification of each item “attribute” (tax classification, practice area, type, etc.).
• Responsible for quarterly review of all internal item records and completing any necessary revisions.
• Provide guidance to internal teams on resolving variances associated with items.
• Review, process and fulfill market development fund (MDF) orders.
• Daily review of new invoices uploaded to vendor/distributor portals and creation of item fulfillments based on those invoices.  
• Assist Sales Ops Specialists with weekly backlog review as needed.
• Assist with reviewing and processing drop ship orders through the ERP Platform in a timely manner when backup coverage is needed.
• Problem-solve discrepancies and provide recommended solutions. 
• Perform other duties as assigned.

REQUIRED SKILLS AND EXPERIENCE:

• High school diploma or equivalent (Bachelor’s Degree preferred).
• Strong Microsoft Excel skills.
• Excellent interpersonal communication skills required for interacting with employees, vendors and clients.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver.
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.