At Intecrowd, we take AMS to a new level. Seen as more than a help desk, we strive to drive value to our clients by becoming a strategic partner to maximize the effectiveness of their systems. As an AMS Benefits Consultant, you will be responsible for providing functional and strategic support for our client’s Workday technology by delivering innovative ideas and effective solutions.
This remote role can be located anywhere within the U.S. to perform the required responsibilities.
KEY EXPECTATIONS
- Specialize in the Benefits module within the Workday HCM suite.
- Work with customers to plan and then configure their requirements for Open Enrollment and Affordable Health Care.
- Build and maintain excellent rapport with clients, providing functional and strategic support to maximize their Workday deployment.
- Manage multiple cases or projects, assess competing priorities, provide regular status reports to project managers, and ensure adherence to timelines, hours budgeted, and goals.
- Lead or coach others in gathering and documenting client business requirements, designing and configuring Workday solutions, demonstrating configurations, and assisting in testing.
- Analyze and resolve client issues, recommend solutions, and ensure client satisfaction.
- Assist in configuring and testing integrations between Workday and other systems, and support data conversion from legacy systems.
- Mentor new consultants, share expertise, and collaborate effectively on team-based projects. Foster a culture of continuous education.
- Suggest new approaches and tools to deploy Workday efficiently and effectively, staying updated with Workday certifications and qualifications.
DESIRED SKILLS AND EXPERIENCE
- Current Workday HCM Certification, with a focus on Benefits.
- Benefits Administration experience is strongly preferred.
- 4+ years of Workday configuration and implementation experience, with prior consulting experience in Workday, SAP, Oracle, PeopleSoft, ADP, or similar applications
- Bachelor’s Degree or equivalent work experience.
- Excellent verbal and written communication skills, with the ability to manage client expectations and deliver exceptional customer service.
- Strong business analysis and requirements gathering abilities, with the capacity to learn technology quickly.
- Demonstrated experience in managing multiple projects and/or AMS cases simultaneously, with effective time management and organizational skills.
- Expected travel is approximately 15% or less, depending on project requirements.
Pay Transparency Statement: In compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Intecrowd takes into consideration each candidate’s experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate. This is done on an individualized, non-discriminatory basis. Therefore, an offer for full time employment may fall anywhere in between the estimated minimum base salary for this role of $85,000.00/year and the estimated maximum base salary for this role of $140,000/year. In addition to a base salary, this position may be bonus eligible. Intecrowd also offers a comprehensive benefits package. Please visit our careers page, where you can find and download a detailed benefits guide.
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consultant
consulting
support
testing
travel
management
health
non tech
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