Website Product Owner

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Summary

Job Description :

The Product Owner is responsible for the management and development of complex features on the Ryder corporate website. This person would own the vision for their product and would use their written and oral communication and team building skills to successfully deliver features and socialize their product The ideal candidate has had history in ideating, creating and executing digital/software projects. They have historically been the product owner on an Agile team and know the processes and ceremonies associated with SCRUM. This person has a history of creating the vision through "epics", "features" and "stories", can provide detailed acceptance criteria and works with the product team to ensure that each story meets the "definition of done."

– ACT AS THE PROXY FOR THE CUSTOMER: Should advocate for the customer and make sure that their target market is being heard. This person should have an uncanny ability to put themselves in their customer's shoes.

– BE GREAT AT COMMUNICATING: Able to communicate clearly and effectively to leadership, stakeholders and technical resources alike. The Product Owner needs to assert their opinion and be involved while allowing others to actively contribute to ultimately create a better product. This person must exude transparency and communicate regularly from the top to the bottom of the organization.

– BE PASSIONATE ABOUT THEIR PRODUCT: Interested in other technology, constantly challenging themselves to do better and drawing on inspiration from other products. They believe in what they do so much, that others jump on the proverbial "bandwagon" to help make their product a success.

– FOCUSED ON DATA: Know how to get and use data to create a better product. Data can also be used in helping to justify features and functionality developed in their product.

– BUSINESS ORIENTED: Able to make a link between what users do and how the company makes money.

– DETAIL AND STRATEGY: Should set the vision of the product but also be able to deal with the detail of a working backlog whilst setting direction using a strategic road map.

Essential Functions

Develop, Launch & Support New Features On The Ryder Corporate Website. The Product Owner will help orchestrate the launch of features or capabilities for Ryder’s business units. They will help the Product team collaborate across functions and business units to successfully grow revenues and deliver value to both users and customers alike.

Wide Knowledge of Ryder Users and Customers. The Product Owner will be expected to become a subject matter specialist on the customer and user: their issues, pains, desires, how they think, how they work, and how they decide to interact with Ryder products. They will translate these needs into epics, features, user stories, and ultimately product deliverables to ensure a positive customer & user-centric experience.

Broad Knowledge of Data. The Product Owner will be expected to work with data analysts to produce meaningful insights about their product, customers, and supported business units.

Driving AI Innovation at Ryder. The Product Owner will be expected to drive AI innovation and adoption at Ryder through their product and product team.

Skill And Abilities

Ability to lead Design Thinking activities to identify opportunities and define product strategies, including conducting competitive market analysis, customer research, capability and dependency analysis, defining objectives, and outlining key results.

Ability to evaluate, prioritize, and determine what product experiences should be built, identifying the core user stories that will deliver optimal value, and establish a shared understanding for all stakeholders involved.

Ability to partner with product design colleagues to design impactful user experiences based on the target user stories, features, and specifications, while leveraging interactive prototypes and lean practices.

Ability to partner with data colleagues to identify the role that data and intelligence play in the digital product, defining tactical and strategic opportunities to build into a product roadmap.

Ability to partner with technology teams to identify the platform and cloud capabilities required to support product innovation, working closely with technology throughout the build, test, and release of the product.

Ability to tell compelling stories that deliver insights about people and behavior both verbally and visually, in a way that generates empathy, emotion, and engagement.

Knowledge of Content Management Systems: Intermediate Required

Knowledge of Azure Dev Ops for Backloog Management: Beginner Required

Knowledge of Mural for Diagrams: Beginner Preferred

Knowledge of AI Assistants & AI Assisted Coding: Beginner Required

Knowledge of M365 Copilot & Github Copilot: Beginner Preferred

Knowledge of Office 365 Applications: Intermediate Preferred

Knowledge of the Software Development Lifecycle: Intermediate Required

Knowledge of Optmizely CMS: Beginner Required

Knowledge of BDD & Gherkin: Beginner Required

Knowledge of SCRUM Practices: Intermediate Required

Qualifications

• Bachelor's degree required Business Administration, Supply Chain, Computer Science or equivalent
• Master's degree preferred MBA, Supply Chain, Computer Science or equivalent
• Four (4) years or more Experience in product management, digital transformation, solution design, business planning, strategy development, competitive analysis and financial analysis. required
• Six (6) years or more Experience in logistics, operations, engineering, agile development or solution development. Demonstrated experience in new product development preferred. Familiarity with global business practices affecting the supply chain. Experience with, or ability to understand, commercial implications of solutions proposed, potential areas of risk and methods to limit liability. Experienced in financial business case analysis to help support targeted return on investment. Demonstrated success in assessing, developing and deploying new offerings or incremental enhancements. preferred
• Knowledge of supply chain management and third party logistics industries. required
  
  

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