Dlocal

Brazil, Colombia, Chile, Mexico

Posted on: 14 February 2024

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VP of Business Transformation

Why you should join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 800+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

As the VP of Business Transformation, you will provide thought leadership and lead cross-functional programs that will allow dLocal to continue growing with no blockers. You will implement end-to-end process/technology/people improvements that will drive benefits and speed at scale. In this role, you will play a key role in driving the organization towards a culture of operational excellence and efficiency, while maintaining our merchant-centric approach. Change management will be required to ensure quick results and productivity gains.

What will I be doing?

Operational excellence
Collaborate with the ~40 department heads to develop and bring to reality roadmaps of operational improvements focused on scalability and productivity. Work alongside business leaders to help determine which initiatives should be undertaken - why, when, how
Work with Department Heads to ensure initiatives remain on track: proactively identifying all obstacles and risks, supporting owners to overcome challenges, and ensuring initiatives are resourced appropriately in collaboration with leadership
Track and quantify operational excellence gains. Report progress to the C-level
Build a culture of operational excellence and continuous improvement
Own and lead complex, cross-functional projects
Gain trust and influence others through strong communication and a hands-on approach
Support the organization in prioritizing projects and assigning resources

Strategic priorities
Support C-level on the execution of strategic priorities
Provide ad-hoc support on projects small to large – Act as a thought leader, helping navigate challenging problems and identifying solutions
Act as an owner of strategic company-wide projects that will have a long-lasting impact and require cross-functional coordination
Conduct cross-functional working sessions to generate insights, create alignment, and drive next steps
Support Leadership to accelerate their work including:
Facilitating workshops
Building business cases
Conducting research
Analyzing data
Developing content/presentations

Data & Analytics
Lead efforts to partner with the leadership team and stakeholders to define and deploy key performance indicators to monitor past, current, and future performance
Conduct data analysis to develop data insights and enable decision-making
Set the cadence of leadership team interactions, and coordinate meeting structure and data

What skills do I need?

Demonstrated experience in implementations and transformations
Prior experience in business process improvement and tool implementations
Experience in Technology companies
Experience in managing a lean team, where a hands-on approach is required
Ability to work well in a fast-paced changing environment
Negotiation, mediation, and conflict management skills
Proven success working with all levels of management
Change management experience
Strong business acumen, critical thinking, and decision-making abilities.
Advanced analytical capabilities and aptitude to distill insight, translating complex concepts into clear and understandable communications
Strong communication and presentation skills in English

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!