Virtual Assistant: Admin Support Specialist

Jetfuel.agency is a digital marketing agency specializing in growing businesses within the DTC and e-commerce space. Our clients are usually between $5M - $50M in size and rave about our agency’s ability to drive measurable performance, no BS attitude and our innovative, ground-breaking digital marketing strategies. We are a small, fast-growing agency. From content to paid media, we value people who have a strategic and analytical mindset no matter what they do.  

Please note that we are a fully remote agency. We are looking for people who not only have a passion for marketing but will also contribute to our agency’s culture and team.

If you want to make an impact, working with clients such as Perfect Snacks, Vive Organic or Tate's Bake Shop and join a small, fast-growing agency that offers more learning opportunities to help your career vs. any other agency, this is the right place for you!

jetfuel.agency is seeking a dedicated, trustworthy, and resourceful rock star with a broad skill set to join our team. As an Admin Support Specialist, you will play a crucial role in coordinating with different teams and providing assistance across multiple departments. 

We are looking for a candidate with comprehensive experience in virtual administration, who can work independently and proactively with minimal supervision. Your ability to carry out assigned tasks with tact, discretion, good business judgment, and resourcefulness will be essential.

This position is fully remote and will involve recurring weekly and monthly calls.

Principal Responsibilities/Accountabilities:

• Demonstrate a passion for digital marketing and the opportunity to work for a digital marketing agency.
• A self-starter, highly proactive, and organized, ensuring that tasks are efficiently managed and deadlines are met.
• Provide daily task management support, including following up on task status, addressing delays, and reviewing reports for various departments.
• Assist with calendar management for team members across different departments, ensuring effective scheduling and coordination.
• Possess excellent communication skills, both written and verbal, with the ability to craft and deliver consistent messages to executives, team members, and clients.
• Display strong analytical skills, with a bias for action, in order to drive results and make informed decisions.
• Keep relevant stakeholders updated on potential blockers and concerns across departments.
• Provide support in HR, finance, business development, and other departmental tasks as needed.

Experience

• Minimum of one year of experience working as a Virtual Assistant within the same company or supporting multiple departments.
• Previous experience working in a remote position or for a remote company.
• Availability to overlap at least four hours with US working hours (9 AM to 5 PM PST).

Qualifications

• Strong decision-making: Make informed and effective decisions in various situations, prioritizing tasks, selecting vendors, and managing resources efficiently.
• Proactive problem-solving: Identify and resolve complex issues, adapt strategies to changing needs, and implement practical solutions to optimize workflow and productivity.
• Excellent interpersonal skills: Build and nurture professional relationships, foster effective collaboration, and seek guidance when needed to enhance teamwork and achieve shared goals.
• Clear and effective communication: Strong verbal and written communication skills, delivering concise and articulate messages to diverse stakeholders.
• Exceptional organizational abilities: Meticulous organizational skills, managing multiple projects, coordinating tasks, and prioritizing responsibilities for efficient operations.
• Effective time management: Multitask, handle competing demands, and consistently meet deadlines for timely project completion.
• Proficient computer and typing skills: Advanced proficiency in using technology tools, including accurate typing, efficient data entry, and proficient software usage for seamless administrative operations.
• Trustworthiness and professionalism: Maintain integrity, ensure confidentiality, exhibit a professional demeanor, and adhere to ethical standards in all interactions.

Preferences (but NOT a MUST)

• Experience with Slack, ClickUp, Basecamp, Asana, Wrike, Teamwork, or similar platforms.
• Experience with Quickbooks, Google Suite, Smart Recruiters, LinkedIn Navigator, Upwork

Benefits and Perks of the Job

• Competitive Pay
• Paid Time Off, so you can take some time off to recharge
• 100% Remote: avoid the stress and hassle of a commute and raise your productivity
• Flexible work schedule - integrate work with your life instead of the other way around

Raise your game: work with highly driven individuals and grow professionally and personally

Tags