Verification Specialist

Position Summary: 

The Verification Specialist is responsible for verifying all information included in original truckload carrier paperwork and receipts submitted for funding.

Essential Job Functions: 

• Provide information to customers by verifying their request; answering questions; and offering assistance. Communicate with customers using established phone and email etiquette.
• Verifies that all required original paperwork and receipts have been received
• Contacts the Brokers/Shippers by telephone to confirm truckload rates
• Confirms with the Brokers/Shippers that there are no advances, claims or issues against payment
• Confirms that the Bill of Lading is clean without any other problems
• Verifies the Truckload Carrier’s Authority status
• Verifies credit information
• Verifies that a current Letter of Assignment is on file
• Assists with tasks in other departments as needed

Position Requirements: 

• High school diploma or equivalent
• Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
• Expert knowledge of team members roles and responsibilities
• Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environment
• Ability to accurately enter data with a strong attention to detail
• Must possess strong organizational and time management skills to meet department goals and deadlines
• Must be punctual and have excellent attendance
• Bilingual preferred

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