Technical Architect Enterprise Systems

Technical Architect, ERP System

This role can be based at any of the following Shift4 locations: Tampa, FL / Las Vegas, NV / Center Valley, PA (Headquarters) Remote based work may be considered in certain situations. Relocation assistance may be provided. 

Shift4 ensures customer success, from cozy bistros to  large restaurant chains, professional sporting venues and large amusement parks, we are enabling digital commerce all over the globe, and even from space. After years of rapid growth through innovative product development and strategic acquisitions, the company is ready for a digital transformation aimed at replacing legacy supply chain systems with a centralized ERP that will power Shift4's global expansion journey.

As the Technical Architect, ERP Systems, you will play a leading role in the technical architectural design of the future state supply chain tech experience. This will include scaling our existing ERP environment, integrating with core systems such as our new CRM to developing sleek front end interfaces using the Palantir Foundry platform. Throughout the mission, we expect you to be a steward of the Shift4 Way - make bold decisions, pursue excellence, take ownership of all that you do and build trust with your stakeholders. 

Responsibilities:

• Collaborate with cross functional teams across Shift4 such as finance, supply chain, sales, legal, and marketing and to understand existing and future needs to related to Shift4’s supply chain operations
• Drive technical decision making  using First Principles thinking; challenge stakeholders to remove parts throughout the technical design phase to keep with our goals of efficiency and maximum productivity
• Develop and maintain all relevant documentation such as process workflows, technical specifications / designs, requirements, etc. 
• Serve as a voice of guidance throughout the build / configuration process; provide oversight during testing / QA to ensure product alignment with architecture designs and goals
• Present to senior executives on solution design, product vision, and delivery roadmap as needed 
• Collaborate with development teams to integrate APIs with various systems, ensuring seamless data exchange and smooth workflow
• Conduct thorough testing and debugging of APIs to ensure reliability, performance, and adherence to specifications.
• Perform code reviews and provide technical guidance to ensure high-quality deliverables
• Troubleshoot complex technical issues and provide effective solutions
• Work cross-functionally to identify and resolve technical challenges throughout the development lifecycle
• Stay updated with emerging technologies, industry trends, and best practices  

Minimum Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field. A relevant master's degree is a plus.
• 7+ years of experience working as a Technical Architect or a similar role focused on API development and integration.
• 5+ years of experience working with programming languages such as Python, Java, JavaScript, R, C/C++, etc.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
• Excellent communication and collaboration skills to effectively work with both technical and non-technical stakeholders
• Proven hands-on experience and knowledge of current software development, cloud, and security technologies
• Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.

Desired Qualifications:

• Masters degree in a relevant technical field
• 8+ years of experience with integrating multiple software systems through APIs, or performing large implementations of new software systems (such as an ERP, Salesforce, or other type of graphical user interface)
• 8+ years of experience building and managing data pipelines, developing ETL processes, and managing data warehouses
• Understanding of operational fundamentals such as corrective action reporting, non-conformances, inventory management, and data governance
• Personally led a major project from inception to integration
• Strong collaborative skills with business, IT and external stakeholders; ability to lead discussions with resources across all levels and departments to ensure proper technical strategy development
• Experience with one or more  of the following platforms: Palantir Foundry, Mulesoft, Oracle Fusion, Salesforce

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