Strategy and Operations Intern

Strategy & Operations Intern - Remote, U.S. 

Transforming the face of healthcare…

A TEAM OF DIFFERENCE MAKERS:

At Author Heath, we are dedicated to a field-based, home-based care model, ensuring we meet our members right where they are, in their homes, and their communities. We are seeking professionals who are willing to go the extra mile to connect with our members in a high-tech environment where we are there at all times assisting the members. We value non-judgmental, respectful, and empathetic interactions, aiming to meet the unique needs of each member. Immerse yourself in the realm of specialized care at Author Health. Our primary mission is to deliver outstanding care for seniors battling with serious mental illnesses (SMIs), substance use disorders (SUDs) and Dementia. We are committed to making a significant impact in the lives of our most vulnerable population. With our advanced technology, our members can enjoy a stress-free experience as we provide all the necessary services. Join us in our mission to revolutionize healthcare.

WHY YOU?

We are currently seeking a Strategy and Operations Intern to join our team for the summer of 2024. This intern will work with Author Health’s Clinic Operations team and develop a strong understanding of Author’s day-to-day operations and company goals. A defining aspect of this opportunity is the chance for the intern to independently design and execute an internship project, contributing to their professional growth as well as company objectives. We offer an attractive compensation package, a nurturing work environment, and ample opportunities for professional advancement. 

WHAT IS YOUR SUPERPOWER? 

As a Strategy and Operations Intern with Author Health you will: 

• Design, manage, conduct, and present an internship project that supports Author Health company goals. Project may touch on clinic operations, patient experience, quality assurance, and/or staff workflows
• Examples: 
• What are the most effective ways to re-engage patients who have fallen out of care? 
• What process changes would decrease appointment cancellation rates? 
• What should a specialized treatment program for [a specific serious mental illness] include?
• Source insights from various stakeholders to develop practical solutions for company challenges
• Track and report on operational and success metrics related to the project.
• Participate in planning and execution of quarterly initiatives
• Shadow various clinical and operational roles to enhance company understanding and support intern project(s)
• Perform administrative duties, including calendar management, process documentation/organization, and organization of company files.
• Conduct industry research on patient populations, clinical processes, and operational efficiencies.
• Serve as backup staff to the clinic’s emergency phone line to gain insights into the patient experience (~1% of job)

WHAT WE ARE SEARCHING FOR:

• Current pursuit of, or completion of, a bachelor’s degree
• Relevant fields of study include, but are not limited to, public health, healthcare management, and business management
• Passion for contributing to the dynamic and fast-paced environment of an early-stage healthcare startup
• Genuine interest in the innovative and evolving landscape of healthcare technologies and solutions
• Strong analytical thinking, data analysis, and project implementation skills.
• Strong written and oral communication skills
• Proactive, self-motivated, and adept at working independently and collaboratively.
• Proficient in Google Suite and quick learner of new technology tools.
• Interest in returning to Author Health full-time in the future
• Previous experience in healthcare strategy, operations, research, or business is a plus

 Physical requirements include ability to use a computer and sitting for extended periods of time.

This internship will run from June 3rd, 2024 - Mid August , 2024. 

This is a fulfilling role where you can make a real difference in people's lives. If you are a compassionate, organized, and dedicated individual, we would love to connect with you! 

NEXT STEPS:

• Submit an application
• Upload an updated resume
• Share LinkedIn profile and/or cover letter

This behavioral health new company is committed to a diverse and inclusive workplace. It is the company’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or reasonable accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Newco will consider for employment qualified applicants with arrest and conviction records. 

Tags