Strategic Enterprise Account Director

 About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is looking for an extraordinarily talented sales professional to join our world-class Enterprise team! You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your comfort zone. We are looking for someone with a minimum of 8 years of sales experience in complex renewals and upsells - on a global level. You must be able to manage a portfolio of our most strategic accounts and carry the entire renewal and sales process from start to finish. Experience being the lead in a team selling environment with cross functional integration is a must. The ideal candidate will be someone with a strong record of achievement in a renewals/sales position within software as a service.

• Run a Global territory franchise, including territory management, global account planning and generating pipeline on a continuous basis and with a global group.
• Sell high-ROI software solutions to C level Global stakeholders, navigating complex sales cycles, building consensus across multiple business units and successfully driving sales processes to close
• Manage all commercial aspects of the relationship, while partnering with Global Client Success to ensure the client is successful with all Bazaarvoice products to ultimately retain and grow the Bazaarvoice relationship Identify and build opportunities to grow your business and apply a strategic, detail-oriented approach
• Partner with global internal stakeholders and client to deliver a joint strategic plan to enable the client to achieve program success

• 8+ years relative experience in software, SaaS, or Internet marketing
• Ability to identify target child accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more global interest in Bazaarvoice
• Ability to generate, qualify, and execute on global renewals and opportunities in order to exceed revenue targets
• Proven ability to articulate a vision that resonates with the customer and demonstrates value Experience using two way discovery to uncover customer need and matches solutions to that need
• Ability to build a trusted and long relationships
• A strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycle
• Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice

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Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.  

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

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