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Cision

USA

Posted on: 01 June 2024

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Staff Systems Engineer

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

We are seeking a remote Identity and Directory Management Services (IDMS) Senior Engineer with expertise with Okta and Google Authenticator. The focus will be on applications to support the enterprise users & the enterprise architecture. The position will have a heavy emphasis on the design, administration, management, execution & maintenance of the client’s Identity & Directory Management Services (IDMS) and Identity, Credential, and Access Management (ICAM).

Education And Experience

5 years of experience and a bachelor’s degree or equivalent preferred

3+ direct years of experience engineering and providing operations support for Okta SSO solutions

Hands-on experience migrating applications to implement and support Okta Modules include Adaptive MFA, ASA, Devices Trust, and Workflows

Familiarity with Google Authenticator

Responsibilities

Extensive experience with Okta includes integrations, configuration, and migrations

Migrate applications using JBOSS, NET, PHP, Java, PowerShell

Troubleshoot advanced problems within the Okta IdP with tools Fiddler or SAML tracer

Integrate applications with SAML, OpenID Connect, RADIUS and Oauth

Integrate applications with Multi-Factor Authentication

Integrate applications with Password-less Authentication

Provide advanced support for IAM/SSO/MFA by troubleshooting software problems, addressing bug fixes, and determining root cause analysis using Agile methodologies

Strong communication skills

Implement technical capabilities including IAM solutions and application integrations, to enhance enterprise security risk posture

Support, manage, administer, the IT MFA environment

Manage, administer, and support ICAM systems and related support activities

Utilize automation and role-based management (RBAC)

Providing on-call rotation support on a routine basis

Identifying process improvement opportunities

Providing positive customer service interactions for all levels of the organization

Continuously review and assess the IT ICAM environment and provide recommendations for how to manage and administer the environment more efficiently

Familiarity with Proof of Concepts (PoC) and Pilots for Zero Trust Network Access ZTNA

Escalate issues to vendor and third-party entities, as necessary and directed

Required Skills

Okta certification

3+ years' experience with IDMS systems

Familiarity working with JBOSS, NET, PHP, Java, and Apache

Previous experience migrating systems to Okta with a focus on the applications

Minimum of 3 years engineering and supporting Okta solutions

Subject matter expertise (SME) engineering and supporting Okta

Evaluates performance results and recommends major changes affecting short-term project growth and success

Functions as a subject matter expert across multiple project assignments

Design and develop solutions to complex application problems, system issues, or aid in network issues

Perform systems management and integration functions

Proven ability to work independently in a full and/or partial remote environment with limited supervision and supervise/lead others

Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff

Maintain standard working hours, to be available for meetings, and other collaborative efforts during during normal business hours

Ability to use practical experience and training to determine how to accomplish tasks

Preferred Skills

ITILv4 Foundation Training and ITILv4 Foundation Certification,

Strong knowledge of the different identity and access management (IAM) concepts, technologies, and authentication protocols

Intimately familiar with IAM related protocols such as OAuth, SAML, XACML, SPML, SCIM, OIDC, OpenID and REST APIs, and other security interfaces

Strong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA services

Active Directory including but not limited to:

Azure Active Directory

Microsoft Active Directory

NetIQ DRA

NetIQ Group Policy Administrator (GPA)

Active Directory Lightweight Directory Services

Vulnerability Mitigation

Working knowledge of Splunk or similar platforms

Knowledge of Privileged Access Management (PAM) systems such as CyberArk, ASA, or FreeIPA

Hands-on experience with cloud computing services (Microsoft Azure, AWS, GCP, or OCI)

An understanding of Zero Trust concepts

Proficiency in the Google Suite, Slack, and Atlassian products (JSM/JIRA & Confluence)

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.