Staff Product Manager, Clinical Documentation Improvement

Health care is all about conversations, with over 2B spoken conversations each year between patients and their care teams in just the United States. However, people forget up to 80% of those conversations, leading to worse patient outcomes. And doctors are burning out writing notes in their EMRs instead of focusing on their patients. That’s where Abridge comes in — our audio-based standalone and integrated solutions record and summarize medical conversations, anywhere care happens.

The Role

As the Product Manager for our Clinical Documentation Improvement product, you will be at the forefront of developing AI-powered tools that enhance the accuracy and efficiency of medical coding processes. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with engineers, designers, data scientists, and healthcare professionals to build, launch, and optimize products that bridge the gap between clinical conversations and actionable data.

What You’ll Do

Drive the product development process from conception to launch, including writing product specifications, defining workflows, prototyping concepts, and conducting user testing, all on the path to releasing industry-leading AI coding solutions.

Partner cross-functionally with machine learning, design, engineering, sales, and marketing to understand market and user needs, define product requirements, and prioritize product roadmap based on customer impact and company strategy.

Own the translation of user feedback into actionable product requirements that improve clinical documentation, charge capture, and revenue cycle management.

Monitor key metrics and develop data-driven recommendations to optimize product features and UX to drive user engagement, loyalty, and ROI.

Evangelize product capabilities to prospective customers by creating sales collateral, conducting product demos, and more.

What You’ll Bring

5+ years of experience in product management, preferably with a focus on healthcare technology or AI-driven products.

Proven track record of leading successful product initiatives from conception through launch. Ability to break down complex problems into steps that drive product development.

Strong understanding of the healthcare industry, specifically clinical workflows, billing processes, and regulatory requirements.

Experience working with cross-functional teams in a fast-paced, startup environment.

Bachelor's degree in a related field (Business, Healthcare Administration, Computer Science, etc.); MBA or other advanced degrees are a plus

Why Work at Abridge?

Be a part of a trailblazing, mission driven organization that uses audio as the wedge to improve the healthcare delivery experience

Unlimited PTO, plus 12 national holidays

Comprehensive and generous benefits package:

16 weeks paid parental leave, for all employees

Flexible working hours — we care more about what you accomplish than what specific hours you’re working

Remote work environment

Equity for all new employees

Generous equipment budget for your home office setup ($1600)

Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.

Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Compensation Range: $180K - $225K

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