Sr. DevOps/SysOps Developer

WE EMBRACE A TALENT-LED CULTURE

Our work is driven by our team’s desire to be pioneers.

In 2009, we created Robots & Pencils with the then-contrarian view that mobile would be more transformative than the Internet. Turns out we were right.

Today, our thinking is rooted in the belief that, in the age of unprecedented technology acceleration, maintaining a competitive advantage requires new strategies and a focus on innovation.

Our approach has been to create a company designed to follow the talent, allowing us to amass an unfair share of hyper-skilled people who call Robots & Pencils home. A team of people who not only develop innovative solutions to transform businesses, but also create products that have been previously inconceivable.

Our Core Values:

• Strong Work Ethic
• Top Drawer
• Always Learning
• Heart
• Discipline
• Efficacy
• Together

Robots & Pencils Offers:

We care about Talent. Hard stop.

We do this in many ways, by offering:

• An attractive compensation package

• A fast paced environment with a culture that embraces change, and working together to find a far better way

• Work remotely, or in an office: you can reside anywhere in North America, and work remotely. You also have the option to work in our offices if you live in an area where we have a local office.

• High quality talent: we hire only the best talent we can find. You do remarkable things and solve tough problems where many others have failed before.

• Excellent benefits Medical, Dental, Vision etc. (this routinely gets reviewed each year for enhancements)

• Paid stat/federal holidays, vacation and sick days

• Flexible paid stat/federal holidays (because we care about what you care about and want to celebrate our culturally diverse team!)

• R&P branded swag

• Parental & adoption leave top up / salary continuance

• 401K/RRSP matching
   

But we also know a job isn’t just defined by the above, so we pride ourselves in being a company that also offers: 

• A #FollowTheTalent mentality -- meaning you can be located anywhere in North America and work remotely. (We have 10+ years of experience building virtual working environments #WeKnowWhatWereDoing)

• A dynamic, fast-paced environment where we’re constantly #alwayslearning.

• And lastly, a team that cares about you and wants to drive the talent experience. How do we do this? Over the years we’ve hosted comedian shows, had holiday parties, happy hours, brunches with the CEO, surprise coffee runs for the team, health & wellness events and prizes, trivia nights, surprise dinners for R&P team members and their family and so much more! (And yes, we’ve prioritized a way to do these things in a virtual setting and not just in person - thank you Zoom!)

We're looking for a Principal DevOps or SysOps Developer or Engineer who is recognized by their teammates, leaders, and stakeholders (referred to as "others" from here out) as being a trusted advisor and capable shipper.

Are you the person we're looking for?

Robots & Pencils is a talent led organization with a helper culture and an unfair share of creative makers who are passionate about finding a far better way to deliver new products to market and to develop innovative solutions that transform businesses. Talent who find the most success at R&P are reliable, credible, open-minded, and altruistic. If you're not sure whether you demonstrate those qualities, there are questions at the end of this description that might help you find out.

• 7+ years of delivering software
• B.S. or higher in Computer Science, Computer Engineering, or equivalent work experience
• Deep expertise in writing, analyzing, and debugging systems in various scripting languages such as bash, rust, or PowerShell
• Excellent problem solving skills to troubleshoot and resolve issues in complex distributed systems
• Demonstrated ability to learn new skills and technologies
• Sound understanding of infrastructure components and concepts, including networking, servers, databases, security, and internet data transmission
• Ethical, pragmatic, and rigorous approach to infrastructure design, the developer experience, the end-user's rights and privacy, and their impacts on the business; considering automation, human involvement, threat avoidance, threat mitigation, and ethical boundaries
• Stories that express why you believe what are best practices for applying systematic and disciplined approaches to infrastructure design & management including requirements gathering, software design, testing, debugging, and maintenance
• Familiarity with cloud platforms like AWS, Azure, Google Cloud, or others, including knowledge of infrastructure as code (IaC) tools like Terraform or CloudFormation
• Experience with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) tools (e.g., Github Actions, Azure Pipelines, Jenkins, Travis CI, CircleCI)
• Proficiency with containerization technologies such as Docker and container orchestration tools like Kubernetes
• Experience with observability tools for tracking application performance and system health ((logging, monitoring, alerting, and visualization tools like Prometheus, Grafana, or ELK stack (Elasticsearch, Logstash, Kibana), CloudWatch, and Azure App Insights)
• Sharpies, Post-its and robot dreams

Robots & Pencils aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

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