Sr. Business Central (BC) Functional Consultant

Position Overview

As a Sr. D365 Business Central (BC) Functional Consultant, you will take a consultative approach to implement and deliver D365 Business Central (Dynamics NAV) products and services to our clients.

Areas of Responsibility

• Hands-on implementation, consulting, and deployment of D365 Business Central (Dynamics NAV)
• Working collaboratively with customer stakeholders to implement and leverage D365 Business Central (Dynamics NAV) using best development and implementation methodologies
• Provide onsite and offsite consulting services
• Proactively identify, analyze, and respond to issues and risks
• Foster teamwork, mentor, and train consultants on best practices, project methodology, and professional client service
• Suggest areas of improvement in methodology and internal processes along with potential solutions
• Recognize and pursue opportunities for cross-selling and additional client projects
• Participate in pre-sales activities as needed
• Design project schedules and set timelines for each member of the team and delegate specific tasks to each resource of the project
• Liaise with product vendors on any issues relevant for our customers or the company's services
• End to end management co-ordination of the project and responsible for the successful completion of the project within a stipulated budget
• Ensure that the technical aspects of projects meet required standards for functionality, operability, and documentation
• Ensure timesheets are entered and processed accurately and responsible for invoicing in relation to projects
• Work with project managers and team leaders to cater for resource changes across projects
• Ongoing commitment to continuous professional development; completing relevant certifications in a timely manner when necessary
• Represent the business professionally and positively at all times

Skills and Experience

Required:

• Demonstrated experience in D365 Business Central (Dynamics NAV) software implementations
• Strong understanding of industry-standard business practices supported by D365 Business Central
• Experience implementing large complex technology projects
• Business intelligence understanding including Reporting and Analytics
• Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application server

Desired:

• Confident with providing support and training to users
• Attention to detail and a keen desire to deliver the highest quality solutions to customers
• Experience across several industries
• Complex problem solver with creative solutions
• Self-starter with the ability to handle multiple tasks and shifting priorities
• Thinks clearly and calmly under pressure
• Places emphasis on client satisfaction
• Business analysis
• Client facing skills

Education

• Bachelor's degree in Information Technology and/or equivalent professional qualifications
• Relevant Microsoft certifications are preferable
• Project Management certification is highly desirable

Travel

Some travel required within the US or Canada

Location

Remote within the United States or Canada

Overview of sa.global

sa.global is a leading global provider of Microsoft Dynamics 365 solutions for professional services firms and other project-driven organizations. Our family of vertical solutions extend the core functionality of Microsoft Dynamics 365 to provide an unparalleled offering in the marketplace for engineering, architecture, construction, accounting, legal, advertising, marketing, and IT services firms. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft's elite Inner Circle. Established in 1990, we are almost 1000-member strong global organization with a presence in 25 countries.

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