Solution DevOps Lead

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Since its inception, Robert Bosch, SA, based in Lisbon, has proudly served as the cornerstone of the Bosch Group's presence in Portugal. We excel in providing essential central services such as Accounting, Procurement, Communications, Legal and Marketing, firmly establishing our reputation as a leader in critical domains like Information Technology and Industrial Consultancy. Moreover, our strong dedication to our most invaluable asset, our people, lies at the very core of our mission.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. By including everyone and ensuring equal opportunities we unleash our full potential.

Join our dynamic team as a Solution DevOps Lead, where you'll be an integral part of the central IT unit at Robert Bosch Power Tools, engaging closely with our valued customers.

Key Responsibilities:

• Customer-Centric Integration: Act as the primary interface with customers to ensure the seamless transition, integration, and deployment of new or modified IT products and solutions within the existing operational landscape. Determine and adapt the best integration scenarios as needed.
• Operational Excellence: Maintain and update essential operational documentation, including IT Operation Manuals (ITOM), Support Concepts, OLAs, BCPs, CMDBs, SLM/SLA, etc.
• Release Management: Participate in IT product/solution release planning, oversee the impacts of IT product or service changes, and implement necessary measures. This encompasses CI/CD planning, versioning, patches, and overall changes to solutions and corresponding IT products and services.
• Continuous Improvement: Proactively suggest and promote service and quality improvements to continually enhance quality and customer satisfaction for IT solutions and products. Maintain open communication with unit counterparts to provide updates on downtimes, maintenance windows, and service improvement plans.
• Escalation Management: Act as the primary problem owner for all “run” aspects in the lifecycle of IT solutions, addressing end-to-end operational issues within the respective unit.
• Performance Reporting: Provide regular reports on the support quality, performance, and availability of IT products and solutions.

• Education: University degree in Information Technology, Mathematics, Economics, Business Informatics, or a comparable field.
• Personality: Excellent communicator with the ability to articulate complex IT topics clearly. A lifelong learner committed to continuous personal and professional development.
• Working Method: Proficient in agile methodologies, including Kanban and Scrum. Strong solution and goal orientation.
• Experience: 5 years of professional experience in IT development, preferably in data analytics, data warehousing, and cloud computing. Experience with analytics tools, especially Azure cloud and ML methods, is highly desirable.
• Technical Skills: Strong knowledge of IT product lifecycle management, SQL, and PowerBI. Proficiency in Azure data analysis is a plus.
• Languages: Fluent in spoken and written English and Portuguese.

Join us and be a part of a team where your skills in DevOps will drive innovation and excellence in IT solutions at Robert Bosch Power Tools. Apply today to help us shape the future of technology and customer satisfaction.

Work #LikeABosch includes: 

Flexible work conditions | Hybrid work system | Exchange with colleagues around the world | Health insurance and medical office on site (general clinic) | Training opportunities (p.e., technical training, foreign languages training) & certifications | Access to great discounts in partnerships and Bosch products | Sports and health related activities (gym) | Great access to public transports | Canteen

Success stories don´t just happen. They are made...

Make it happen. We are looking forward to your application!

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