Social Media & Content Specialist

We’re looking for a self-motivated, confident, and creative individual to join our growing Marketing team. This role will be responsible for creating relationships and building trust online with current and potential customers. You will be directly involved in maintaining and enhancing Webafrica’s brand image, while helping to promote our services, online.

 

If you have a passion for social media with a creative mind to build and execute campaigns online, whilst helping to promote our services to the community we serve and create online content via our blog and other relevant online platforms, then this is the position for you.

Requirements

Responsibilities

• Planning and developing online media campaigns (both paid and organic).
• Create engaging copy, imagery and video content to sustain readers’ curiosity and create buzz around new services/products.
• Community management: Facilitate online conversations with customers and followers.
• Posting content/competitions/campaigns across online media accounts
• Working closely with our Online Customer Service Team to ensure all queries are responded to.
• Establish relationships with online media influencers to develop a strong network.
• Research audience preferences and discover current trends.
• Set KPIs, analyze and report on campaigns to stakeholders.
• Stay up to date with changes on all online platforms ensuring maximum effectiveness.
• Develop an optimal posting schedule, considering web traffic and customer engagement metrics.
• Oversee our online media accounts.
• Suggest new ways to attract prospective customers/followers.

Requirements and skills

• Bachelor’s degree advantageous; Studies in Marketing or Digital Marketing, Communications or related area preferred.
• Experience as a social media manager or a similar role.
• Experience with managing budgets, identifying audiences and running paid ads on social media to create brand awareness.
• Knowledge of best practices for social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc.

• Excellent verbal and written communication skills.
• Organized and able to multitask.
• Ability to deliver creative content (text, image and video).
• Familiarity with online marketing strategies and marketing channels.
• Ability to gasp future trends in digital technologies and act proactively.

• Excellent Multitasking and analytical skills.
• Strong attention to detail.

If you are passionate about maintaining and improving a company’s brand online, enjoy creating engaging content and working with one of the fastest growing tech companies in South Africa, then we want you!

Benefits

Benefits

Our benefits are second to none - the icing on the Webafrica culture cake:

• We are a Fully Remote work environment

o That’s right! No need to go into the office! You can work from just about anywhere.

We have partnered with a shared office/workspace called Workshop 17 and we cover the cost of your access to any of their branches around the country – if you’d like a change of scenery from time to time.

• We Kit you out

o We will provide you with all the necessary tech equipment needed for a remote office. Laptop, monitor, and headset. And of course, a UPS to ease the effects of load-shedding!

o We also provide you with Connectivity – FOR FREE!

• We look after your well-being and encourage a healthy lifestyle

o We pay 100% of your medical aid (Discovery& Vitality) – so no deduction unless you want to add a beneficiary or increase your cover to more than what is provided.

• We think of your future too

o Retirement Annuity - up to 5% company contribution in your first year; 7.5% thereafter

THE CHERRY ON TOP!!! Webafrica rewards stellar performance!

• Performance Bonuses of up to 20% of your cash salary are paid out quarterly, so long as company targets are met.
• Annual individual awards for the Webafricans that outshine the rest!
• We always try to have some fun! Team buildings are a big deal as well as other cultural activities and company events!

Our history is fascinating! Visit our webpage, www.webafrica.co.za to read our Webafrica Story and to find out more about our core products and why you just have to choose us as your services provider!

We're a young and innovative ISP, currently expanding and on the lookout for skilled individuals. And as an industry leader, we aim to provide a comfortable and motivational workplace. Set overlooking Cape Town and with postcard-views of Table Mountain, our state-of-the-art offices create an environment that is as productive and vibrant as it is friendly and informal – you can even start your day with a freshly ground espresso from our coffee maker!

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