Site Reliability Engineer II

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within Canada) regardless of any specified location above.  

About The Team

The Location Cloud team develops and maintains the core backend services critical to delivering real-time location functionality to the Life360 app. Our distributed systems are optimized for durability, high availability, low latency, and internet-scale. The Location Cloud team is a part of our Location Operating Group, which focuses on all the location-based features the Life360 app offers our millions of users.

About the Job

As an SRE on the Location Engineering group you will help build and operate scalable services powering Life360 product. Our cloud team ensures that our API's are able to process hundreds of thousands of requests a second with the ability to scale 10x. You'll be a very active contributor to the design and operation of the core services. You use, develop, and improve automation tools as often as possible to increase the efficiency of the team and your work. You are comfortable dealing with very large amounts of traffic to the tune of billions of daily API requests.

The Canada-based salary range for this position is $170,000 to $210,000 CAD. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Engage with product and engineering teams to design, build and maintain the system / software for high availability and resiliency.
• Manage SLOs / Error Budgets for service teams
• Write software layers, scripts, deployment frameworks, tracers, monitors, self-healing/auto remediation tools to automate the processes.
• Build and maintain software modules for use and reuse in cloud systems automation.
• Build and maintain network border layer for applications (CDN / DNS / Load Balancing / etc)
• Troubleshooting and root-cause analysis of issues regardless of tool, provider, platform, or language.
• Participate in shared on-call rotation
• Estimate schedules, breaking tasks down to reasonable 1-3 day tasks.

What We’re Looking For

• Bachelor's degree in Computer Science or equivalent discipline with at least 5 years experience in operations and exposure to software engineering.
• 3+ years of programming experience with one or more relevant languages: Java, Python, PHP, Scala, etc.
• Experience with Infrastructure as code tools: Terraform, CloudFormation; config management/provisioning tools: Ansible, Chef, etc.
• Proficient in multi-threaded design and implementation.
• Troubleshooting and system engineering exposure in UNIX/Linux production environments.
• Developing, running, and/or consuming cloud technologies such as AWS, Azure, Docker/Kubernetes, etc.
• Experience with existing open source projects such as Consul, Kafka, Cassandra, Docker.
• Ability to quickly learn and apply complex subjects and technologies.
• Experience desired with Big Data, streaming technologies, SaaS based environments, Web Analytics
• Excellent interpersonal skills. Excellent English verbal and written communication skills. Highly collaborative working style.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans 
• RRSP plan with DPSP company matching program
• Employee Assistance Program (EAP) for mental well being
• Flexible PTO, several company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

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