Senior Underwriting & Claims Analyst

About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $185M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

What does a work environment look like at Vouch?

Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held.

The Job:

You will be joining Vouch as a motivated Underwriting and Claims Data Analyst. Your main responsibility will involve expanding our analytical capabilities and extracting insights from insurance datasets. In this role, you will work closely with leadership to develop data-driven underwriting practices and enhance our risk assessment capabilities. You will be tasked with developing analytical processes that support our organizational goals, collaborating with various teams to enhance their work, and extracting insights from multiple sources of data.

Role Responsibilities:

• Insight reporting: 
• This involves developing and maintaining mode dashboards and reports on underwriting and claims. The aim is to provide leadership with valuable insights that can inform decision-making processes to improve performance metrics such as Loss Ratio performance, Gross Written Premium growth, underwriting practice consistency, and underwriting efficiency. This includes analyzing claims and lost business trends and identifying opportunities to enhance straight-through processing.
• Third-party reporting: 
•  In addition to internal reporting, the role involves supporting external reporting requests from entities such as Fronting Carriers, Reinsurers, and State Departments of Insurance (DOIs). This entails producing and submitting data as required by these external stakeholders.

About you:

• 3+ years in an analytical capacity as a data analyst, actuarial analyst, or underwriting analyst
• Must have prior experience in P&C insurance with a deep understanding of commercial insurance products and the willingness to learn about new insurance developments rapidly
• Robust data querying ability in SQL, including familiarity working with multiple CTEs and window functions
• Strong programming and data analytics experience in R or Python
• Proven ability to identify data patterns, investigate root causes, effectively communicate findings, and establish monitoring systems
• Experience working cross-functionally
• Ability to effectively manage multiple tasks in a fast-paced environment
• Passion for early-stage startups and/or high-growth environments

Nice to have:

• Strong interest in commercial insurance products, especially Professional Liability, Cyber, Property, and General Liability
• Exposure to data science methodologies, especially GLMs, decision trees, and machine learning

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 👶 Parental leave
• 🌴 Flexible vacation time (Unlimited PTO)
• 🎨 🧠 Wellness allowance ($80/month)
• 📲 🛜 Technology allowance ($100/month)
• 📚 Professional Development ($500/Yr)
• 💻 🎧 Home office setup (One-time $500)
• 🏫 📈 L&D: Partnerships with Ethena, Hone, and weekly Lunch & Learns
• 🏳️‍🌈 ♀️ 🤝 Employee Groups (ERGs, Committees, and Communities): Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.
• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including Calm, ClassPass, Headspace, Fetch, OneMedical, Origin, SoFi, etc.
• 📊 Annual performance reviews with quarterly check-ins: Vouch conducts quarterly review discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in the interview process:

• 30-minute phone call with our recruiting team
• 30-45 minute Zoom interview with the hiring manager
• Case study/technical screen
• Meet the team! 30-45min 1:1 Zoom meetings with 3-4 team members you’d work closely with in the role

Salary Range: 

The pay range for this role is: $120,000 to $140,000 per year. 

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal opportunity employer and celebrate the diversity of our growing team. 

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to recruiting@vouch.us.

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