Senior Technical Program Manager - Meraki Security

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.

Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

As a Technical Program Manager for Meraki Security, you will have a substantial impact on the security of millions of Meraki users all around the world! We are looking for people who are passionate about Program Management, CyberSecurity, Engineering, and Operations and have substantial experience in leading the execution of large programs in a highly distributed environment for rapidly growing organizations.

At Meraki, you will have the opportunity to be a part of a tight-knit program management organization partnering with Meraki Security, site reliability, IT, and Cisco BU security teams. You will be responsible for driving the implementation of security programs to protect Meraki and empower technical and non-technical partners across the business toward common Security goals. Finally, by supporting the performance of our security programs across the organization, this is an opportunity for you to have a direct, immediate, and positive impact on our customers and the millions of users who use and rely on Meraki access points, switches, security appliances, and cameras every single day!

We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering thoughtful, helpful, and humble people. With the support of management, we constantly look for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup atmosphere.

• Partner with key stakeholders cross-functionally to deliver and implement technical security solutions for Meraki. Includes close partnership with Security Engineering and Operations, Product, IT, SRE, and other technical Engineering based teams
• Develop and supervise multiple cross-functional Security programs including defining achievements, status updates, risks, and resource allocations to ensure a predictable schedule and on-time delivery.
• Assists Security, Engineering, and other Program Managers in facilitating Security programs prioritization, roadmap, and strategy. Includes defining and tracking of objectives and key results.
• Proactively identify and resolve roadblocks/challenges affecting projects.
• Influence peers, leaders, and executives to drive toward common business goals
• Partner with Product Management to break down technical security requirements for an engineering audience

• At least 5 years of technical program management experience.
• 3+ years of cybersecurity industry experience including developing and handling security-related programs that deliver risk reduction throughout the program lifecycle.
• Knowledge of Cloud Service Provider infrastructure such as AWS, Azure, and GCP.
• Experience leading the end-to-end lifecycle of multiple technical projects concurrently.
• Strong oral and written communication skills. Comfortable communicating between technical, product, and senior leadership partners.
• Strong problem-solving skills, You are not afraid of ambiguity and work productively to resolve issues.
• Expertise in Project Management Methodologies (e.g. Agile, Waterfall, Scrum) and tools (e.g. Jira, Trello, Microsoft Project).
• Experience using Collaboration documentation tools such as Sharepoint and Confluence
• Advanced program management skills and the ability to coordinate multiple teams in various locations and time zones.
• Proven track record of influencing stakeholders and leading programs without direct authority.
• Ability to thrive in a fast-paced environment.
• Bachelor or higher degree in a related technical field (Computer Science, Electronics Engineering/Computer Science, or Electrical Engineering) or equivalent experience in cloud-connected device technologies and/or software engineering

• Hands-on experience with Cloud Service Provider infrastructure such as AWS, Azure, and GCP.
• PMP, CISSP, and/or other relevant industry certifications.
• Experience facilitating quarterly and annual planning processes such as Objective-Key Results (OKRs).

• A supportive and lively environment and a team that values your contributions.
• There are a lot of opportunities for professional and personal growth via employee-led groups. Check out one of our groups — Women of Meraki on Twitter and Instagram.
• Actionable and candid feedback regularly following Progressive Candor.
• Delicious catered meals every day fully-stocked kitchens and all-you-can-eat snacks.
• Paid time off to volunteer, and much more.

We are passionate about building real products that our customers love. We are confident you will love it here!

Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond where you will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, and catered lunches every day, and we offer a generous benefits package to all of our Merakians.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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