Senior Talent Manager

About the Role: 

Cityblock is seeking a Senior Talent Manager responsible for developing and implementing talent management strategies, policies, and programs that align with Cityblock’s business goals and support its talent acquisition, retention, and development objectives. The Sr. Talent Manager will be a part of the Cityblock Learning & Growth team, partnering with business teams across the organization to implement programs focused on managing performance, employee engagement, leadership development, succession planning, and diversity and inclusion initiatives. 

This person will identify key skills and competencies required for different roles and develop programs to enhance employee capabilities. Programs will focus around the design of performance management systems, including goal setting, performance appraisals and individual development plans. The Senior Talent Manager will design and implement talent management strategies to retain top performers and address employee engagement, conduct talent assessments and talent reviews to identify top talent and facilitate career progression, and partner with senior leadership to develop and execute succession plans for critical roles and key talent.

Daily activities involve interaction with a wide variety of individuals within Cityblock. The position should influence positive behavior in others by serving as a role model in critical areas of strategy, human interaction, teamwork and leadership. This position is expected to work effectively with all employees, i.e. management and frontline staff, to promote effective development opportunities that support the achievement of organizational goals and to foster a work environment that demonstrates respect and understanding for diversity.

Responsibilities:

• Provide professional expertise and support in the design, development and implementation of the talent review process that will achieve business goals and will result in the creation of an internal bench of top talent
• Scale talent programs and strategies in various business units and functions across the company, including, but not limited to, a company-wide performance review process and retention strategy
• Support managers to create a culture of high performance by building a rigorous goal setting process and feedback capabilities 
• Develop, initiate and maintain effective programs for workforce retention, promotion and succession planning
• Collect, analyze and maintain data gathered to inform targeted leadership development (e.g., succession planning)
• Drive scalable talent solutions around making our leaders better managers, growing our team's capabilities, and driving employee retention strategies
• Design and implement programs with the application of a diversity, equity and inclusion lens
• Use People data to drive decision-making, and develop key metrics to measure employee performance, engagement, and retention
• Partner with other People team verticals in Learning & Growth, Total Rewards, and People Operations to implement innovative and creative solutions
• Collaborate with Strategic Business Partners to translate current and future needs of the business into talent management strategies and practices
• Work closely with the HRIS manager to collect and coordinate aggregate data for the talent pool, translating that data into insights that drive deliberate action plans at the appropriate levels
• Drive the development of a leveling and career path framework for key roles and positions
• Serve as the Cityblock expert on external and industry trends related to talent management and employee engagement/innovation

Requirements for the Role: 

• 10+ years of broad HR experience including talent management and performance management
• Bachelor's degree in human resources or related field.
• SHRM-CP or SHRM-SCP certification
• Able to analyze data, understand trends and develop appropriate recommendations for action; prior experience in capturing metrics and producing employment reports
• Prior experience designing, and/or executing full-cycle talent management programs and people processes in an organization of 1500+ employees
• Resourceful and self-motivated with ability to work in quickly changing environments
• Excellent communication skills, including the ability to effectively communicate orally and in written form with all employees
• Inspire/motivate others and engage their commitment
• Able to multitask and prioritize competing demands

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. 

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave, and any other tax-reportable benefits. The expected salary range for this position is $91,893 to $118,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. 

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