Senior Solutions Engineer, Salesforce

We are looking for Senior Salesforce Administrators / Solutions Engineers with demonstrated experience providing technical analysis, implementation, and delivery of key revenue strategies. This position will contribute to both daily tactical work and strategic initiatives for our customers, typically through project work; generally speaking, this is not end-user or ticket-based support work. Reporting to a Team Lead, you will:

• Administer and support Salesforce including user setup and design/configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, Page Layouts
• Develop reports, dashboards, and processes to monitor data quality
• Lead weekly sprint cycles and project plan overall as the sole project manager and technical resource for each of your clients
• Typical admins support 5-6 clients simultaneously (after a 90-day ramp period)
• Create and provide project plans, requirements, and technical documentation for larger projects and long term initiatives
• Coordinate testing and deployment plans for complex change management/rollouts
• Deliver user guides and/or training for large deployments
• Track and communicate expectations and progress updates to customers, while managing expectations, using email, Slack, and Zoom

Requirements

• 4+ years of business systems administration and/or management, including Salesforce, supporting multiple projects simultaneously; previous consulting experience is beneficial but not required
• 2+ years of systems delivery and project management ownership experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery
• Agile Development and SCRUM delivery methodology and tool experience preferred
• Collaborate with and manage cross-functional, virtual teams and stakeholders
• Provide verbal and written communications to technical teammates and Sales and Marketing teams/leaders
• Salesforce Administrator 201 Certification (Advanced Admin, Platform App Builder, and Salesforce Certified CPQ Specialist (CPQ-201) are great, too)
• Experience administering marketing automation systems like marketo, hubspot, or salesforce marketing cloud is a plus (equivalent experience or certifications like AD0-E551 Adobe Certified Professional or AD0-E552 Adobe Certified Expert)
• Full authorization to work (without sponsorship now and in the future), and physical residency, in the United States is required

Benefits

We believe in a people-first approach and that our employees are our greatest asset. The base salary for this role is budgeted between $80,000 to $95,000 USD per year; in addition, this role is associated with a variable compensation bonus.

• Remote work with flexible hours
• Premium medical, dental, and vision plans
• Performance-based incentive plan
• Learning & career development stipends
• Unlimited vacation

Remote-based anywhere in the United States. We do not support remote roles outside of the US at this time.

Delegate is the first revenue operations subscription service that modern businesses use to achieve efficiency at scale. Whether it's scaling sales teams, introducing new go-to-market strategies, or improving revenue analytics, we help companies navigate through their complex technology stack by providing our institutional knowledge and prescriptive best-practices based on individual business needs.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history and encourage all qualified applicants to apply.

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