Senior Project Manager RTSM

(US - Remote)

Are you ready for the Most Impactful Work of Your Life?

Signant Health is a global evidence-generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations, and reimagining the path to proof.

Working at Signant Health puts you in the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry.
Where do you fit in?
The Senior Project Manager is responsible for planning, executing, and completing large projects, considering budget, timelines, resources, and task management. The Senior Project Manager will communicate transparently and timely with the assigned Signant Health clients and internal stakeholders. He/she will manage project risks and ensure timely resolution while reporting on project status to the appropriate internal and external stakeholders.

The Senior Project Manager supports external governance and leads internal governance (providing metrics, KPIs, risks, and issues). The Senior Project Manager contributes to implementing company-wide process improvements to ensure effective and efficient project delivery. He/she can supervise Project Managers and Associate Project Managers.

This role requires an independent, experienced, and effective leader who excels in problem-solving, is able to motivate a result-oriented team, and can build trust-based relationships with Signant Health’s clients.

Roles and Responsibilities

Key Accountabilities – Function:

1. Has knowledge and understanding of assigned client contracts, deliverables, business practices and key performance indicators.
2. Manage and lead the initial project delivery tasks, including but not limited to the software development lifecycle (SDLC) of Medium to Complex complexity studies.
3. Manage projects in accordance with established timelines, budgets, quality standards, and/or contractual requirements. Responsible for maintaining the project budget.
4. Collaborate with other functional areas for project delivery to ensure timelines and client expectations are within budget.
5. Ensure project systems are built and released following client expectations, including leading the project system change control process as appropriate.
6. Able to proactively identify and resolve risks within direct reports projects through the internal governance process.
7. Handle project escalations independently and work with internal and client teams to resolve these. Escalate as appropriate in a timely manner.
8. Responsible for the reporting of internal project status updates.
9. Serves as the primary contact for customers on assigned projects. Responsible for quality of communication with clients.

Key Accountabilities – Role:

1. Be actively involved in process improvement activities within the Project Management functional area.
2. If managing others, the employee is expected to recognize the importance of and create a culture of process improvement, focusing on streamlining our processes, adding value to our business, and meeting client needs.
3. May be responsible for the day-to-day management of direct reports, including personal development and performance management activities.
4. Responsible for compliance with Company Procedures in support of client deliverables.
5. Recognize, exemplify, and adhere to the company values, which center around our commitment to People, Clients, and performance.
Decision-Making and Influence:
1. Demonstrated ability to lead through influence.
2. Can weigh risks and make decisions that align with Signant values and strategy.
3. Manage customer escalations effectively, with follow-up and closure.

You’ll need to bring:

1. Bachelors’ degree or equivalent or relevant experience.
2. Understanding the software development life cycle and the specification and configuration of software products.
3. Able to multi-task and work with multiple team members.
4. Must have excellent time management, communication (oral and written), and organizational skills.
5. Must be detail oriented.
6. Must have solid MS Office Suite experience – Word, Excel, MS Project, PowerPoint
7. Ability and experience in directing project activities and ensuring customer satisfaction while understanding and adhering to the study budget.
8. Must be comfortable speaking in front of diversified and/or large audiences.
9. Must communicate and engage effectively with all levels of the organization and have excellent written and spoken English skills.
10. Must have experience in a Project Management role OR equivalent.
11. Must show initiative and be able to work independently as needed.

We’d be thrilled to hear that you also have:

1. Background in Pharmaceutical, Medical Education, and/or CRO.
2. Experience of clinical trials/pharmaceutical industry/life sciences.
3. Ability to travel for business trips (overnight business trips could be expected quarterly).
4. Experience/understanding of the clinical research environment and GCP principles is preferred.
5. PMP or equivalent certificate.

And finally, here are the ways of working that will help you succeed at Signant:

• You have a constructive can-do attitude and can adapt quickly to change.
• You’re motivated by working in a fast-growing global company.
• You’re self-driven and active and continuously want to learn new things.

We know that everyone has different wants and needs, which is why, along with a highly competitive base salary, we support our people and their loved ones with a variety of perks and benefits.

As part of our team, some of the benefits you can expect to receive are:

• Our Long-Term Incentive Plan, which is unique to the industry.
• The flexibility to work remotely.
• Comprehensive health, dental, and vision insurance.
• A competitive retirement plan.
• Generous paid time off.

Does this sound like something you’d like to explore? Then we’d love to hear from you!

Please apply below.
We review and respond to every application; keep an eye on your inbox for our reply.

Please note that Signant does not accept unsolicited resumes from third-party vendors.

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At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

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