Senior Product Manager

About Journey Clinical

Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. We have built a turnkey health-tech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP).

In our patient-centered collaborative care model, licensed psychotherapists in the network take on the psychotherapy, while Journey Clinical's in-house medical team takes on patient eligibility, treatment planning, and outcome monitoring.

Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes.

We have recently closed a successful Series A round led by Union Square Ventures, and are backed by a number of top-tier investors including AlleyCorp, Fifty Years, Able Partners, Gaingels, Palo Santo, PsyMed Ventures, Coalition Operators, Christina Sass co-founder of Andela, ​​Edvard Engesæth, MD co-founder of Nurx, and Hans Gangeskar co-founder of Nurx.

We are building an open-minded and inclusive workplace where you will have the opportunity to grow and collaborate with a diverse team of high-performing individuals. Our team combines extensive experience in business and healthcare. We are mission-driven and strive to make the workplace stimulating, ethical, rewarding, and fun. Together, we will be working at the cutting edge of a groundbreaking field that is reshaping mental health, and we will make a direct impact on people’s lives.

Overview of Role

Journey Clinical is seeking a Senior Product Manager to help lead the development and execution of our product roadmap. As a Senior Product Manager, you will play a pivotal role in shaping the features and functionalities of our platform, ensuring that our product supports psychotherapists and patients in achieving the best possible outcomes.

In this role, you will collaborate with cross-functional teams, including Engineering, Design, and Clinical Operations, to drive product initiatives from concept to launch. You will focus on defining product requirements, gathering user feedback, and iterating on the platform to continuously improve it. You will also contribute to strategic discussions and work directly with the Head of Product and Engineering to ensure our product vision aligns with company goals.

We are looking for a driven and passionate individual who thrives in fast-paced environments and is eager to make a significant impact in the mental health space.

• Product Development: Lead the execution of product features from discovery to delivery, ensuring alignment with user needs and company objectives.
• Requirements Gathering: Work closely with clinical, design, and engineering teams to translate user feedback into clear product requirements and specifications.
• Product Roadmap: Contribute to the strategic development of the product roadmap by identifying key areas for improvement and growth.
• Cross-Functional Collaboration: Collaborate closely with various teams (Engineering, Design, Clinical, Operations) to ensure product initiatives are prioritized, developed, and delivered effectively.
• User-Centered Design: Maintain a deep understanding of our users (therapists and patients) and advocate for their needs in every product decision.
• Data-Driven Decisions: Use quantitative and qualitative data to inform product improvements and measure success post-launch.
• Iterative Process: Drive rapid experimentation and continuous improvement by shipping small, frequent product updates and learning from user feedback.
• Stakeholder Management: Effectively communicate product updates, plans, and results to stakeholders, ensuring alignment across the organization.

• Experience: 5+ years of product management experience, ideally in health-tech, mental health, or related industries. Experience working in startups or fast-paced environments is a plus.
• Execution Focused: Proven track record of shipping products and features on time, with attention to detail and a focus on quality.
• Analytical Mindset: Strong analytical skills and a data-driven approach to product decision-making. Experience with user research, A/B testing, and performance metrics.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams.
• User-Centered: Passionate about improving user experiences and advocating for users’ needs. A strong understanding of UX principles is a plus.
• Startup Ready: Comfortable working in ambiguous environments with shifting priorities and high expectations. You can manage multiple projects and pivot when necessary.
• Mission-Driven: A deep commitment to improving mental health outcomes and contributing to Journey Clinical's mission of transforming mental health care.

Working at Journey

We are customer obsessed and our mission is to empower therapists to deliver life-changing outcomes for their patients.

- You are the subject matter of your function and own it end-to-end.

- The scope of your responsibilities will evolve as you grow and shape the role.-

- At this stage, we are all ICs with a high level of autonomy.

- We operate in a fast-paced environment with day-to-day changes and shifting priorities.

- Cross-functional collaboration with the leadership team is focused on speed and execution while having fun.

- You will have a chance to design your own rhythm while meeting company goals (we encourage taking time off and going on vacation!).

- You will be asked to problem solve, drive rapid experimentation, and come up with lean solutions.

- Our work is meaningful, and we see the direct impact of our contributions immediately.

- You will have the opportunity to grow, both personally and professionally, through 360 feedback.

- We favor direct communication styles and love to laugh.

- Together, we will invest in building trust and a thriving company.

We operate as a hybrid company, offering flexibility for team members to work from home for part of the week. However, as this is a highly collaborative role, candidates must be located in the New York Metropolitan area and be able to commute to our beautiful office in Union Square, Manhattan, for in-person collaboration and team meetings as needed. We believe that in-person interaction fosters creativity and teamwork, which is key to our mission.

Our Product and Engineering Team

At Journey Clinical, we believe that building a world-class product requires a values-driven approach. Our Product and Engineering team is committed to performing at the highest levels, with a focus on continuous improvement, collaboration, and innovation.

We strive to create a best-in-class platform for mental health providers and patients, where each team member is empowered to grow in their craft. We emphasize mentorship, talent development, and fostering an environment where individuals are set up for long-term career success. Whether you're early in your career or an experienced professional, you will find opportunities for learning, personal development, and promotion. We are committed to investing in the future of our team, ensuring that everyone is well-prepared to take on leadership roles and continue their journey toward excellence.

The Journey Team

We recognize healthcare is a universal concern and tackling the mental health crisis will require team members with different strengths from all walks of life. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

If you feel discouraged by the job description because your skills don’t exactly match please apply anyway. We likely missed something and are open to expanding our understanding of the role. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

We recognize healthcare is a universal concern, and tackling the mental health crisis will require team members with different strengths from all walks of life. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.If you feel discouraged by the job description because your skills don’t exactly match, please apply anyway. We likely missed something and are open to expanding our understanding of the role.

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