Senior Product Manager, Data Insights

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Always operate with honesty and transparency so we earn the trust of our clients.
• Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.
• Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.

SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time actionable insights that drives cost savings, powers clinical services and results in a brillant customer experience. A unified technology platform exists nowhere in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. The result is a PBM delivering unmatched service quality and operational efficiency that exceeds all industry standards.

Job Summary:

As a Senior Product Manager - Analytics and Insights, you will own and lead the analytics strategy for the SmithRx Technology Product Leadership. In this role, you will work cross-functionally to guide products from conception to launch by connecting the PM and Analytics worlds. Your primary responsibility will be to leverage data to evaluate ROI, prioritize initiatives, and map impacts to company OKRs. You will work closely with cross-functional teams to ensure data-driven decision-making and contribute to the strategic growth of the company.  At times you will be the lead Product Manager driving initiatives that give us deeper insights or higher integrity data.

Key Responsibilities:

• Develop and execute a comprehensive analytics strategy to support the evaluation of product performance and ROI.
• Work with PMs to define key metrics and KPIs to measure the success and impact of initiatives.
• Ensure the availability, accuracy, and accessibility of data for stakeholders.
• Utilize data analytics tools to identify trends, opportunities, and areas for improvement.
• Provide actionable insights and recommendations to senior leadership and cross-functional teams.
• Validate data-informed prioritization of product features, enhancements, and new initiatives.
• Map product and project impacts to company OKRs, ensuring alignment with strategic goals.
• Work closely with engineering, design, marketing, sales, and customer support teams to integrate analytics into product development and go-to-market strategies.
• Act as a liaison between technical and non-technical teams to ensure clear communication and understanding of analytics insights.
• Help evaluate a number of ideas to solve for a business outcome.  Your stakeholder is the Product Management team, you support the team by being the SME on all of the analytics that we should be using to inform decisions on how to impact the customer experience and build for optimizing our technology. 
• Create and maintain dashboards, reports, and visualizations to communicate insights effectively.
• Ensure that data and insights are easily understandable and actionable for all team members.

Qualifications:

• Bachelor's degree in Business, Analytics, Computer Science, or a related field. Advanced degree preferred.
• 5+ years of experience in product management, with a focus on analytics and insights.
• Strong analytical skills and proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Looker, Heap).
• Experience with OKRs and a solid understanding of how to map and track impacts.
• Proven track record of driving data-informed decision-making in a product management role.
• Excellent communication and presentation skills, with the ability to convey complex data insights to diverse audiences.
• Strong leadership and mentoring abilities.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Experience in healthcare technology or a related field is a plus.

What We Offer:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance.
• Flexible Spending Benefits.
• Discretionary Time Off.
• 401(k) Retirement Savings Program.
• Commuter Benefits.
• Paid Parental Leave benefits.
• Professional development and training opportunities.

If you are excited to be part of a dynamic team that is revolutionizing the healthcare industry and driving meaningful change, apply now to join us as a Senior Product Manager at SmithRx.

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