Senior Product Manager

About the role

Our Product team stays close to our customers, building the tools to deliver on our promise to make running their business easier. We make decisions fast, and priorities change as we adapt to the needs of our industry so we welcome folks that relish in the challenges of pace. We believe in quick iteration and in the moment feedback, so we can work collectively to build the best team and product. Most importantly, we care about making intentional product decisions, fully supported by a robust discovery engine/culture. 

The Sr. Product Manager for the Core Integrations team will lead a team to build the best products for our clients, with a special focus on AI led video processing integration, social and sales channel integrations, as well as e-commerce fulfillment and logistics functions. This role will report to the Director of Product and the role is fully remote based in the US. 

In this role, you will 

• Effectively lead a team of designers, engineers and stakeholders
• Ensure alignment of product area investment against corporate objectives
• Define new feature development, identify constraints and document key details
• Communicate and manage breakdown of work between technical and design team members
• Coordinate the execution and delivery of product features
• Develop tight working relationships with customers, partners, and internal stakeholders, ensuring that we’re solving our users’ and customers’ most pressing problems
• Collaborate with Product Marketing, Sales, Support, Finance, and other stakeholders teams to shape and execute go-to-market strategies
• Apply analytics and leverage data from multiple sources to inform product decisions and drive customer adoption
• Apply problem-solving skills to swiftly address and work with the engineering team to resolve issues reported by customers, ensuring optimal product performance and customer satisfaction

If you’re right for this role, you have

• 6+ years of experience in product management, product development and in shipping quality products that had customer impact with evidence of exceptional success; ideally in an ecommerce environment.
• Have experience in and proficiency with web development and APIs. Bonus if you have former experience as a software engineer.
• The ability to break apart complex AI model/logistics/integration challenges 
• Experience with business operations and product management; proven track record creating a business plan for internal stakeholders justifying product enhancements and the direct correlation to customer impact and revenue.
• Proven history of converting learnings from customer insights into tangible product features that customers love.
• Entrepreneurial instincts with clear bias for informed action and track record of leading new initiatives with limited resources and support.
• Strong analytical and quantitative skills with ability to use data and metrics for making assumptions and decisions.
• The ability to successfully work with cross range of teams including engineering, operations, sales, and marketing.
• Excellent written and verbal communications across technical and non-technical stakeholder

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