Singleops

USA

Posted on: 15 October 2023

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Senior Product Designer, UX/UI

What's great about SingleOps:

SingleOps is a SaaS startup providing an all-in-one business management solution used daily by thousands of green industry professionals (landscapers, arborists, irrigation technicians, etc.) all across North America. Our customers use SingleOps to manage their customer records, perform estimates & sell work, schedule crews, invoice & receive payment, and understand critical data about their business like real-time profitability. Because of SingleOps, our customers have processed over $4 billion in revenue. The green industry is in the early innings of adopting CRM and field service software, and the SingleOps product is enabling this industry's evolution.

We are looking for diverse-minded people who enjoy challenging and fulfilling work to join our mission in redefining an age-old industry. Our team is highly collaborative, innovative, supportive, and we have a lot of fun. Our core values are Growth Mindset, Customer Success, We Before Me, Simplicity, and Bias to Act; if this speaks to you, we want to meet you!

SingleOps’s culture and growth has been recognized with multiple awards, it’s a great time to join!

Inc. 5000: #97 of 2023 Southeast Regional America’s Fastest Growing Companies. (Our second year in a row!)
#12 of Built In’s 2023 Best Places to Work: Top 50 start-ups in Atlanta
Inc Magazine’s 2023 Best Places to Work
Inc 5000 (America's fastest-growing private companies)- recognized in 2022 and 2021

The reason behind the role

Reporting to the VP of Product, we are looking for a Product Designer to join our growing product team. You will help shape the product, and drive the UX of projects end-to-end alongside with other product managers & engineering team. You’ll be getting your hands dirty in all sorts of areas of the application. You’ll also have the opportunity to work alongside a principal product designer for mentorship and support.

You will...

Lead UX for complex projects from start to finish, working alongside a product team of PM and Lead Eng to craft end to end solutions that solve customer problems in simple and elegant ways.
Engage and support a culture of feedback, user centricity, and design thinking to continuously improve the user experience.
Help shape the design team, culture, processes, as we grow over the following years.
Help shape the product and design vision, not only within your team, but holistically across the organization.
Bring modern, agile, product discovery design processes to the team.

Who you are

5+ years designing digital products within teams/organizations.
You have experience working on complex B2B products.
You’re a design generalist - strong across the entire end to end design process (user research, systems thinking, wireframing, visual design). Not perfect, but strong.
You’re a problem solver at heart. You love taking complex things and making them simple and easy to use.
You’re a go-getter. You don’t need management to know where to go, and what to do. You can take a broad problem and run with it confidently, knowing the questions to ask, and how to get answers.
You’re obsessed with understanding the needs/problems of customers, and finding product solutions to align directly to those needs/problems.
You don’t design the thing that’s being asked of you. You continually ask ‘why’ to get to the core of the problem that’s trying to be solved, verifying if the problem exists, and if it doesn’t, push on the direction of the team.
You use data to inform nearly all design decisions.
Proficient in designing & prototyping using Figma
Startup experience is a plus!

The base salary range for this role is $140,000 to $160,000/yearly USD and final offers are determined using multiple factors including experience and level of expertise. SingleOps complies with applicable law regarding pay transparency.

Reasons why you would love it here!

An amazing startup culture with a team that supports one another, the opportunity to make a direct impact, and all the fun that’s included!
Your well-being is important. We have great health, dental, and vision plan options for you and your family. We pay 100% of employee premiums on our base health insurance plan, and 70% for dependents. For dental and vision insurance we pay 100% for employee premiums, and 70% for dependents.
We also offer additional options for HSA (with employer contribution!), FSA, Dependent Care FSA, 401k (no match), short-term/long-term disability, life insurance, legal assistance, and much more!
With Growth Mindset as a core value, we invest in your development with a $1,000 per year professional development stipend for conferences, courses, or anything that may help you grow
$100 budget to set up your home office with any equipment you need on top of what we already provide you.
Company Equity for all employees
A fantastic work-life balance
- Unlimited Paid Time Off, 8 paid company holidays (US employees)
- 10 standard statutory holidays in (British Columbia)
- Unlimited PTO picks up after statutory time is taken (British Columbia)
- SingleOps shuts down for a holiday break from Dec 24- Jan 01. (US & Canada employees)

SingleOps is an eVerify employer for US employees

SingleOps does not sponsor work authorization needs; candidates must be located in the United States or Canada and have proper work authorization to work for any employer in the US or Canada, without sponsorship from the company now and in the future.

SingleOps is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.