Senior Product Designer

ABOUT YOU

You will thrive as a member of our design team if you:

• Have experience working in a B2B SaaS startup in a similar stage as Crossbeam. 
• Have experience and continued interest in designing effective user experiences for data and analytics-heavy products. Bonus if you’ve worked in a growth design capacity, on browser integrations, or sales tech in general.
• Have a knack for picking up new concepts quickly, and can integrate complex user needs into broader business goals.
• Can break down problems into solutions that balance simplicity, power, and flexibility. You know how to scope features effectively, anticipate where things might get complicated, and proactively propose alternatives.
• Know how to use the right kind of fidelity, process, and validation during the design process. You deliver polished work and take pride in sweating the details of your craft. 
• Have effective critical thinking, verbal, and written communication skills. You know how to present your work to different audiences.
• Have an excellent, up to date portfolio with presentable case studies showing a foundation in typography, interaction and visual design, product sense, and idea generation for digital products. (Unfortunately, we cannot consider applicants who do not submit a portfolio).
• Have a learning and growth mindset: our product development process evolves and iterates alongside the company itself. You have empathy for your coworkers, and the resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your actions, thinking, and work.  

ROLE AND RESPONSIBILITIES

As a member of our design team, you will…

• Be expected to actively collaborate with your PM and Engineering counterparts on one of our core product areas. 
• Be expected to grasp our long-term company goals and design vision, the understanding you develop about our users through your work, and use that information to develop your team’s roadmap, and deliver towards it. 
• Be able to create detailed, comprehensive, high-fidelity design deliverables that enable engineering to build polished, performant, and accessible functionality. You’ll know how to leverage our Bitts design system and when to add to it.
• Enable a better understanding of our users. You’ll work with users directly for generative and evaluative research and help infuse the insights to your work and that of the broader product team.
• Collaborate with the design team to maintain cohesiveness and consistency across the entire product experience. You’ll be expected to engage in critique, co-create when needed, share insights from your user research, and mentor newer designers.
• Collaborate with brand design to make Crossbeam feel like a holistic continuum across every touchpoint of the customer experience.

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements. 

INTERVIEW PROCESS

We go through the same interview steps for all Product Design candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate, as well as to give candidates a way to learn about what it's like to work at Crossbeam. Topics will range from previous work experiences, problem solving and collaboration approaches, to technical skills.

1. First-round phone call with a Crossbeam in-house recruiter.
2. 20-30 minute phone call with hiring manager.
3. 60 minute portfolio presentation with cross-functional panel including product design and PDE team participants.
4. 45 minute realtime design collaboration exercise with a member of the product design team. (Not a take-home!).
5. The final Interview is set up to meet multiple folks in succession, here's how we break it up:
   1. 30 minutes with the PM of the team
   2. 30 minutes with an engineer of the team
   3. 30 minutes with the VP of Product

HOW WE WORK

This role can be based anywhere in the US.

Crossbeam has always been committed to building a remote-first culture, even before the pandemic.  We have a founder footprint in the Philadelphia area and team members distributed across the country. The majority of our collaborative work happens in Figma, Slack, Loom, and Zoom.  

When travel feels comfortable, we celebrate with non-mandatory team off-site meetings and events a few times a year.

BENEFITS

This is a salaried* role. In addition, Crossbeam offers:

• Health Care Plan (Medical, Dental & Vision)
• Flexible PTO Policy
• Parental leave
• Stock Option Plan
• 401k Plan + Match
• Learning & Development Budget
• Remote Work Options
• Generous Wellness Stipend

*Residents of Colorado: There is a minimum salary of $100,000 plus equity and benefits for this position. Benefits may include, but are not limited to, health, dental, vision, 401k+ Match, flex PTO, parental leave, & fully remote work. Salary for this role may vary depending on your location, skills, and experience.

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