Senior Manager Workplace and Facilities Services

Job Description:

Reporting to the Director of Global Facilities & Workplaces Services, the Regional Senior Workplace & Facilities Manager-India/APJ will partner with business leadership, the People & Culture team, Finance, IT, and other stakeholders. They will oversee our India and APJ site operations team who are responsible for elevating the office experience, developing property-specific programming, leading and managing the office's day-to-day operations, and generating excitement & engagement throughout the building community. Having passion and in-depth knowledge of Property Management, Construction Management, FM Operations with a financial focus is critical. This individual also has experience developing, implementing, and managing a number of scalable programs.

The ideal candidate will be a hands-on leader who loves a good challenge, adapts to shifting priorities, and has a track record of designing and deploying innovative solutions that generate results. This position requires an ability to think strategically about problems as well as a knack for tactical execution. 

Responsibilities:

• Work closely with the Head of Workplace, Employee Engagement, business leadership and People & Culture team stakeholders to define and communicate Zscaler’s Employee Value Proposition and Employment Brand
• Broad knowledge in the areas of facilities management, including building Mechanical, Electric and Plumbing (MEP) systems, Environment, Health & Safety (EH&S) and regulatory compliance, Employee Transport and Food & Beverage (F&B) operation
• Oversee Physical Security, Firefighting and Disaster preparedness, and employee transport management.
• Resource planning to proactively manage any future growth across India and APJ the impact that has across workplace services
• Effectively manage local real estate broker teams to maintain required standards for executing growth plans

Qualifications:

Minimum Qualifications

• 12+ years’ experience working within a Facilities or Workplace Operations role
• 5+ years' experience successfully managing a team displaying effective communication, leadership, coaching, and conflict resolution skills.
• Hands-on leadership and stakeholder management experience.
• Strong organizational skills and attention to detail while managing a complex workload

Preferred Qualification

• Knowledge of interior design and planning best practices, ADA/accessibility, building codes and life safety requirements, and systems furniture
• Experience managing tenant improvement projects over $2M
• Proficiency in AutoCad, Bluebeam, REVIT, BIM or other drafting technologies
• Proficiency in CAFM/IWMS system technologies

This is an office position(not remote/hybrid)

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