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TULA Skincare

New York City, New York, United States

Posted on: 24 October 2023

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Senior Manager Social Media

Key Responsibilities

  • Lead overall channel and campaign strategy for key social channels in support of brand and business goals—current platforms include Instagram, Facebook, Threads and Twitter
  • Conceptualize and produce dynamic visual content, including asset creation and in-house photo shoots for social channels, as well as write and edit all social copy, adjusting tone of voice for each specific channel
  • Oversee content creation for short-form video platforms like TikTok + YouTube shorts alongside internal content creators
  • Collaborate cross-functionally with various teams to ideate, conceptualize and execute monthly campaign programming
  • Help administer and fulfill giveaways and other promotions
  • Collaborate on reporting and social listening requests to garner actionable insights
  • Establish the right KPI dashboards and reports, calculating and reporting out on these metrics in weekly, monthly and ad-hoc/campaign reviews, identifying underlying trends and actionable insights to continually improve
  • Proactively develop best practices and standards to ensure we can scale our social media strategy, including evaluating and integrating any software tools to help support
  • Serve as a key lead on the social team for ongoing projects and business priority needs that arise
  • Explore and research social platform updates and emerging platforms to uncover brand opportunities
  • Manage social content calendar and posting, maintaining brand look & feel consistency—briefing out content to outside content creators, creative digital partners, and in house content creators on a weekly/monthly basis
  • Conceive, pitch, negotiate, and manage social partnerships end to end to introduce TULA to new customers and enhance our brand positioning (i.e. giveaways, content plays, etc)
  • Review & approve all social content prior to publication 
  • Manage a direct report (Social Media Associate)—provides real time feedback that is actionable & ensuring clear goals & expectations are set that allows for direct report to grow
  • Partner with Social Media Associate to grow and moderate TULA’s online community, ensuring all responses to comments and queries in a timely and engaging manner, while managing a consistent yet distinct voice across social platforms
  • Serve as an in house content creator & online personality for the brand—creating weekly videos for TikTok/Reels/Stories

Qualifications

  • 6 - 8 years of social media experience with beauty and/or direct to consumer brand experience preferred
  • Impeccable written communication skills, especially as it relates to brand and product storytelling on social
  • Experience managing a direct report is a plus
  • Elevated creative eye and aesthetic with skills in photo, video, and design preferred
  • Passion for exciting & engaging consumers
  • Have the ability to analyze metrics to drive actionable next steps
  • Are a quick-thinking, creative, hands-on, organized, problem-solver
  • Have a desire to flourish in fast-paced environment with an entrepreneurial spirit
  • Love pop-culture, skincare, health & wellness!


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Tags

manager
design
support
software
voice
video
strategy
lead
content
senior
health
digital nomad
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