Senior Manager Deal Operations

Why You'll Love This Role:

The Senior Manager of Deal Operations will help to accelerate deal cycles to close and maximize revenue by partnering with our GTM organization in proposal building, pricing, quote generation, and opportunity management in the effort to structure profitable and compliant transactions. In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments directly with the field sales team to ensure deals are being supported to the highest standard possible. 

You will partner with the sales, customer success, revenue operations, andce t legal and finaneams on policy and process, balancing customer and Go1 needs. You will be a proactive partner to the Sales organization on key upcoming deals and be the voice of Sales back to the Revenue Operations team on needs and proposed updates to the policy.

Here’s a Taste of What You’ll Be Doing:

• Lead scaling the Deal Desk operation in line with the company’s growth in customers, products, and contractual complexity. Develop strategies and processes to manage an increasing volume of transactions efficiently.
• Review proposals/quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.
• Ensure that sales proposals adhere to established corporate strategies and legal, billing, and revenue recognition policies and present a solid understanding of product offerings.
• Analyze deal structure, business terms, pricing and impacts on both top and bottom lines working closely with the product marketing / pricing teams.
• Be the renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term.
• Provide accurate 90 day rolling forecasts for assigned renewal region through accurate maintenance of renewal opportunities.
• Work closely with Sales, Customer Success, Finance, Pricing and Legal team to streamline the resolution process including notifications and approvals. 
• Responsible for creation of replacement contracts and detailed quotes with approvals. 
• Provide renewals management with regular status updates and accurate visibility to forecasted attrition, and escalate as needed for support. 
• Maintain renewal opportunities and associated data as needed to ensure accuracy. 
• Approve/Reject/Escalate proposals based on thorough analysis and business judgement. 
• Present large and/or strategic deals to management team for review 
• Create process and lead deal team committee to bring together necessary stakeholders to provide commercial / strategic guidance including product and finance. 
• Provide consultative guidance to sales reps, as well as other supporting business segments. 
• Evaluate current processes and offer recommendations for areas of improvement. 
• Identify potential training issues and coordinate with Sales Enablement to develop & communicate said issues to all necessary business functions.
• Ad-hoc projects and analysis (e.g. field testing, in-depth pricing analysis, etc.)

You will have: 

• Bachelor’s degree in business/finance or related field. 
• 6+ years of deals desk/sales or Sales operations/Revenue Operations/Legal experience in a growth SaaS company with a global customer base. Distribution partner experience is a plus. 
• Proficiency in SFDC and CPQ tools. 
• Experience in structuring multi-element (subscriptions, services, and products) contracts. 
• Experience in data analysis, modeling, and/or financial analysis. 
• Expertise in Excel and Salesforce required. 
• Strong communication/interpersonal skills; able to build relationships and influence cross-functionally. 
• High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Self-motivated, able to work independently as well as contribute to a team. 
• Can operate in an ever-changing environment and work within tight deadlines.

At Go1, your base pay is one part of your total compensation package. This role pays between $130,000 and $150,000, and your actual base pay will depend on your skills, qualifications, and experience. This role is also eligible for the employee bonus plan and employee stock options. 

Join our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. 

While technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above. 

#LI-REMOTE #LI-AR1

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