Senior IT Manager

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. 

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across most US states and 2 Canadian Provinces. We have a physical office in San Francisco, CA for employees who prefer to work in an office some or all of the time.

As an IT Manager at Juniper Square, you will deliver a high performing 24/7 IT service that drives business success.. You will manage a team of IT professionals, services, systems, and processes.  You will also manage IT projects, recurring tasks, incidents, and vendors, all while applying best security practices.

• Manage a team of IT Sysadmins and helpdesk professionals globally.

• Manage a fleet of Mac and Windows workstations and software for a global remote workforce.

• Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc

• Manage IT projects, recurring tasks, BCP, and incidents.  

• Manage the IT Service Desk, delivering a quality service according to SLA.

• Report on IT function and recommending new technology solutions

• Help ensure a strong security posture for all IT systems and services

• Help with security/compliance initiatives, training, phishing, vulnerability management, DLP, incident management, and audits.

• Bachelor's degree (technical field is a plus, but not necessary)

• 3+ years of IT management experience with 6+ years of IT administration experience with a focus on security

• Experience managing remote helpdesk and Sysadmin teams and supporting a remote workforce.  

• Enterprise experience managing fleets of Macs and Windows with MDM

• Strong experience with Okta, Google, and Office365 

• Strong project management skills and vendor management experience

• Strong experience with servers, networks, and SAAS services

• Strong experience with security incident prevention, detection, and response

• Linux/Unix knowledge is a huge plus

• Experience with cloud infrastructure services like AWS

• Experience with cloud service integrations like Zoom, Slack, Atlassian

• Experience with security assurance standards such as SOC 2 is a plus

• Familiarity with ITIL a plus

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

 Benefits include:

• Health, dental, and vision care for you and your family

• Life insurance and disability coverage

• Mental wellness coverage

• Fertility and growing family support

• Flex Time Off in addition to company paid holidays

• Paid family leave, medical leave, and bereavement leave policies

• 401k retirement savings plan

• Healthcare FSA and commuter benefits programs

• Allowance to customize your work and technology setup at home

• Annual professional development stipend

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