Senior Data Analyst

About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $185M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.”

What does a work environment look like at Vouch?

Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held.

Role Responsibilities: 

As an insurance company, data is at the core of everything we do at Vouch. Data and analysis are critical to improving our clients' insurance design, underwriting, and outcomes. Data also drives our business operations and our financial decisions. As a Senior Data Analyst at Vouch, you’ll have the unique opportunity to build the foundational data structure, tools, and models to help all of our functions become increasingly data-driven. You will be part of the Analytics team and sit cross-functionally, working closely with the data team, finance, biz ops, and product managers who work across all of our functions. 

You will work with our teams + stakeholders to build and maintain foundational data sets, dashboards, and analytical frameworks to address challenges and questions for a specific business unit within our organization. Additionally, you will take ownership of the data asset development process from discovery to post-launch, driving key decisions that impact the data domain.

Job Duties: 

• Develop an advanced understanding of Vouch's business model and its drivers, with a deep focus on a business unit

• Conduct Discovery with cross-functional stakeholders to identify data and metrics they need to solve their business challenges and questions

• Collaborate with Engineering, Data Engineering, Product, and relevant teams on data instrumentation

• Propose standardized definitions of data and metrics, and get buy-in from stakeholders

• Develop analytical framework, single-source-of-truth data sets, and dashboards (in Mode) to empower stakeholders to perform their own analysis

• Perform analyses using single-source-of-truth data sets to identify performance drivers and opportunities to optimize the business

• Lead data projects end-to-end from discovery to activation and post-launch in collaboration with a cross-functional team of Engineering, Product, GTM, etc.

• Clearly document data models with source, description, and field definitions to enhance collaboration, scalability, and usability

• Tie goals back to business metrics such as written premium, conversion rates, or top-of-funnel growth

About You:

• 3-6 years of experience working as a data analyst, data scientist, consultant, or equivalent quantitative analytical role

• Bachelor’s or advanced degree in statistics, math, economics, computer science, finance, or equivalent practical experience

• Advanced SQL skills, experience with BI tools (Mode, Tableau, Looker), and familiarity with data transformation tools (dbt)

• Are excited to dig into our business processes to understand how data is generated

• Strategic thinker with a deep understanding of business drivers

• Skilled in gathering business requirements,  define metrics, analyze problems, and propose solutions

• Strong communication skills and the ability to explain complex concepts to both technical and non-technical audiences

• Proven collaborator, effective in cross-functional teams and multi-stakeholder environments

• Are eager to learn new tools and improve your technical skill set

• Grit: You are initiative, goal-oriented, purpose-driven, and can work through adversity

• 1+ years of professional experience with Python or R

Nice To Have:

• Insurance or financial services background 

• Exposure to, and passion for, early-stage startups and/or high-growth environments

• Previous experience working in product-led funnel conversion, user segmentation, attribution, or similar business analytics problems
  

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages

• ⚕️ Health, dental, and vision insurance

• 👶 Parental leave

• 🌴 Flexible vacation time (Unlimited PTO)

• 🎨 🧠 Wellness allowance ($80/month)

• 📲 🛜 Technology allowance ($100/month)

• 📚 Professional Development ($500/Yr)

• 💻 🎧 Home office setup (One-time $500)

• 🏫 📈 L&D: Partnerships with Ethena, Hone, and monthly Lunch & Learns

• 🏳️‍🌈 ♀️ 🤝 Employee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.

• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including Calm, Peloton, Headspace, Fetch, OneMedical, SoFi, etc.

• 📊 Annual performance reviews with quarterly check-ins: Vouch conducts quarterly review discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in the interview process:

• 30-minute phone call with our recruiting team

• 1 hour Zoom interview with the hiring manager

• 2 hour Case study & Technical screen

• Meet the team! 30-45 min 1:1 Zoom meetings with 3 team members you’d work closely with in the role

Salary Range:

The pay range for this role is: $120,000 to 145,000 per year. 

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team. 

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to recruiting@vouch.us. #LI-REMOTE

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