Senior Client Relationship Manager

About Us

Tiro is a leading training provider for science and technology apprenticeships. We’ve been helping hungry apprentices to join growing businesses since 2005. At Tiro, we really believe that great apprenticeships help everyone. Because there are remarkable apprentices out there just waiting to be found, and fantastic employment opportunities waiting to be filled. But our work will never be just about getting bums on seats and pocketing our commission. In our own small way, we’re helping to change the world – finding people that are working on COVID vaccines, finding new ways for technology to help humanity and helping to tackle the big issues of the day, like climate change. We’re proud to be playing our part in making that happen, and we’re looking for more like-minded people to join team Tiro.

We have an exciting opportunity for a Client Relationship Manager working as part of the Sales Team. In this role you’ll be HUNGRY to identify organisations that fit with our growth strategy. You'll LOVE meeting new high-value customers - becoming a trusted advisor to household brands and leaders in Science and Technology. Making the most of your consultancy EXPERTISE you'll truly understand your prospects, their strategic plans and their needs.  You'll be adept at generating creative, long-term, tailored proposals that demonstrate clear ROI for your prospects. As a CONSULTATIVE negotiator, you'll THRIVE on understanding and contracting with C-Suite executives to close high-value deals that elevate Tiro's brand and place as THE PREMIER Science and Technology training provider. 

We’re looking for someone who is HUNGRY and ENTHUSIASTIC - you'll be self-motivated and committed to WIN  (you don't like to lose). As a BUSINESS DEVELOPMENT and CLIENT RELATIONSHIP PRO, you'll have extensive experience in apprenticeships and complex B2B sales, with clear examples of how you've won sales then grown and retained accounts. You'll OOZE gravitas, with a proven track record in engaging and negotiating with business leaders. You'll LOVE collaborating with others, getting a kick out of working as part of a team, and with your AWESOME communication skills be able to bring people with you, even when things are going wrong! You'll be INFECTIOUS with your enthusiasm, positivity and dependability to achieve our lofty ambitions.

Even if this doesn’t sound quite like you, but you still think you could do a great job in the role, get in touch. We have loads of examples of colleagues at Tiro who've come from outside of the apprenticeship industry and are absolutely smashing it!  As such, we’re always open to wildcards. But we’re not just interested in experience and qualifications, we’re looking for someone with the right attitude and aptitude to fit right in at Tiro. Someone who knows their own mind and isn’t afraid to share their thoughts. Someone that likes to work under their own steam and doesn’t want or need to be micromanaged. Who gets a thrill from helping some of Britain’s best businesses grow. And who’s genuinely curious about the worlds of science and technology. You’ll give the role your all, be unafraid to take the odd calculated risk, and will fundamentally change us, because if you don’t change Tiro, you can’t succeed. 

We love people. The apprentices who’re brimming with potential. The business leaders who are crying out for extra help. And our fantastic team who make it all happen. And if you love people, you treat them well. You pay them what they’re worth. You coach and support them. And give them the opportunities to progress. You take a chance on people because you see something special, and you know they’re worth it. 

At Tiro, we’ll look after you because we’re nothing without our people. We’ll never take you for granted and we’ll make sure work’s fun and rewarding. And in return, we’ll ask you to treat our clients and our apprentices the same way – helping to give people their first big break and enabling businesses to grow.

At Tiro, we make great things happen for people. And that starts with you. You’ll receive: