Senior Automation Developer

*Senior Automation Developer*



Are you looking for a stimulating and dynamic job? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you! We are currently looking for a Senior Automation Developer for one of our clients in the insurance industry.



*What is in it for you:*


* Hourly salary of $80 to $95.
* 6-month contract.
* Full-time (37.50 hours per week).
* Work schedule from 8 am to 4 pm.
* Remote work with occasional office visits as needed.
* Opportunity to work in a dynamic and professional environment.



*Responsibilities: *


* Advance enabling technologies for Automation, Data & Analytics, DevOps, API, and Digital Assets, for both in-cloud and on-premises Contact Center services and technologies.
* Develop and deploy automation, data mining, analytics, visualizations, dashboards, and reporting for operational and stakeholder use.
* Collaborate with other technical teams to develop and deliver analytics and automation solutions for Contact Center Services.



*What you will need to succeed:*


* Degree in Computer Science, Computer Engineering, or equivalent discipline.
* 5 years of experience in automation development.
* Experience in Contact Center Infrastructure, particularly with Amazon Connect and AWS.
* Solid understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
* Passion and thought leadership for innovation and automation.
* Willingness and ability to blend business analysis with hands-on configuration and development of automated solutions.
* Understanding of enterprise methodologies, such as ITIL, CMMI, and Software Development Life Cycle (SDLC).
* Proficiency in Cloud Technologies, with a focus on AWS (80%), Azure (15%), and familiarity with other cloud platforms (5%).
* Experience with DevOps Tools such as Jira and GitHub.
* Proficiency in Automation Tools including Ansible, CloudFormation, and Terraform.
* Proficient in Coding Languages such as Python and JavaScript.
* Solid business and technical acumen, with demonstrated agility in learning and ability to become comfortable with unfamiliar business areas or technologies.
* Strong relationship management and consulting skills.
* Solid written and verbal communication skills.

*Why Recruit Action?*



Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.



# SLFJP00004893

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Salary: $80.00-$95.00 per hour

Expected hours: 37.50 per week

Benefits:
* Work from home
Schedule:
* 8 hour shift
* Day shift



Application question(s):
* What Automation Tools do you have professional experience with?
* Do you have previous experience in Contact Center Infrastructure?
* Would you be able to report to the Downtown Toronto Office for occasional meetings?

Education:
* Bachelor's Degree (required)

Experience:
* Automation Development: 5 years (required)
* Cloud Technologies (AWS, Azure or other): 3 years (required)
* Jira: 3 years (preferred)
* Python: 3 years (preferred)


Work Location: Hybrid remote in North York, ON M2J 4Y1

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