Senior Associate Inbound Operations

Overview

We’re excited to be looking for a Senior Associate, Inbound Operations to join our team in Brooklyn, NY. Reporting to our Manager, Inbound Operations, you’ll own and execute Brooklinen and Marlow’s First Mile Strategy and help drive savings and efficiencies. 

You’re perfect for this role if you’re passionate about operations, excited to use data to drive decision making and use market research to influence decisions on scalable growth for the maturity of our business while focusing on incremental improvements.

What you’ll do

• Support and continuously develop the day-to-day functions of Inbound Operations for our expanding business with Brooklinen and Marlow, serving as our SME for all things inbound logistics
• Report on In Transit inventory and providing data-driven insights, recommendations, and flagging abnormalities to relevant stakeholders
• Provide data-driven insights, and recommendations, and flag any updates that may have business impact to relevant stakeholders 
• Manage the strategic partnership with existing external partners and conduct RFPs for new partners ensuring we are partnering with vendors who will help us scale our operations and assess diversification opportunities
• Develop, monitor, and report on Inbound KPI’s
• Communicate data-driven analysis through presentations to leadership 
• Partner cross-functionally with internal partners to drive continuous improvement and operational best practices, and to understand system functionality to enhance our operations
• Support our receiving processes and communication strategy with our warehouse to support efficient receiving operations and to understand where we have gaps in performance and how we can improve

We're looking for someone who brings

• 2+ years of operations experience (relevant internships count!)
• Experience working with Freight Forwarders and/or 3PLs
• A genuine excitement for operations, logistics, and supply chains (in the DTC space is a plus!) 
• Proficient in Excel and strong analytical skills 
• ERP experience 
• An understanding of International Logistics

Compensation & Benefits

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The base salary range for this role is between $75K-$85K based on level of experience. 

Beyond base salary, we contribute significantly to offset the cost of health benefits, offer a 401K with a 4% Safe Harbour match, grant a $1K annual wellness bonus, have commuter benefits, and also provide a yearly product allowance. 

We have 14 weeks of 100% paid parental leave for all new parents, year-long Summer Fridays, a workday that starts at 10 am, four weeks of vacation, and a one-month paid sabbatical at your 5th anniversary.

Most importantly of all, our HQ hires receive competitive equity grants. We would be happy to tell you more about this and how to value this part of compensation during our interview process.

Why join us?

• Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.
• We work hard but are well-rounded and well-rested. Hanging with coworkers is encouraged. So is taking a vacation, getting a great night's sleep (our day starts at 10 am), and getting out of here at a reasonable time (we have year-long summer Fridays that end at 3 pm).
• Care about growth? So do we. We’re growing, so we’ve got tons of exciting growth opportunities for our amazingly talented team. Not the type of place where you wait for your boss to quit before you can get promoted. New projects and business needs pop up every single day, and we always look internally first.
• Hybrid work - our HQ team has 2 days in and 3 days remote schedule.
• And don’t just take our word for it! We’re honored to be recognized by various industry tastemakers for the work we’ve put into our culture and employee engagement, including accolades from LinkedIn Top Startups (in 2020 and 2021!), Inc.’s Best Workplaces and Forbes Best Startup Employers in America (in 2022 and 2023!).

Everyone is welcome at Brooklinen - we’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we’ve done so far and where we know we need to do better.

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

#LI-KR

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