Senior Account Executive (SaaS)

Polar Analytics is a Full-Stack Business Intelligence Solution for Consumer Brands. A powerful, yet simple solution for business users to get the insights they need to succeed and make the right decisions.

Our mission is to empower indie DTC brands worldwide to grow faster and more profitably!

• Traction - We've grown to over 2,000 + active merchants as of June 2023, and we're on track to reach 5,000 this year.

• Tech & Product - We leverage the latest advancements of the modern data stack and make it user-friendly to non-technical users.

• Funding Strategy - We're backed by Point9, an exceptional B2B SaaS investor that's renowned for finding Unicorns at an early stage.

• Team - We're a collective of experienced individuals from leading eCommerce SaaS platforms and are on a mission to become the next unicorn.

Polar Analytics is a top-tier Business Intelligence Solution tailored for eCommerce DTC Brands. We offer an intuitive, yet potent tool for businesses, providing essential insights to fuel success and support data-driven decisions.Our mission is to supercharge the growth of independent DTC brands and ventures worldwide, enabling them to expand faster and more profitably!

• We currently secure 70% of sales through robust Inbound Marketing

• Deal Size: $16k+ contract value (Our average is $6K+)

• Close rate (Trial to Paid): 35/40%

• Sales cycle: 20-35 days from lead to closing (3-8 touches)

• Ideal Customer Profile: CMO / E-commerce manager of a $10M-$100M DTC brand on Shopify, seeking rapid growth

• Challenging but attainable quota

1. Empower thousands of entrepreneurs, ventures, and marketing agencies to elevate their online brands using a solution that becomes an integral part of their daily operations.

2. Be a part of a landmark moment in our history: we've just launched groundbreaking updates in the app and brought 300+ brands onboard in 2 years. With roughly $10M at our disposal, we're ready to scale.

3. Gain exclusive insights into the DTC ecosystem, understand the dynamics of the fastest-growing brands, and become a trusted authority in thriving industries like DTC, E-commerce, and Data.

    

• Effectively Convert high-value leads into trial users, utilizing advanced sales techniques and relationship management skills.

• Conduct thorough product discovery and onboarding calls with prospective brands showing interest in Polar Analytics

• Foster strong, enduring relationships with key stakeholders within marketing and eCommerce teams, from end-users to decision-making executives

• Excel at handling and overcoming objections in a way that turns challenges into opportunities for further engagement.

• Amplify the close rate of trial users by deeply understanding and empathizing with their needs, and aligning these objectives with the benefits of Polar

• Demonstrate full autonomy and decision-making capabilities

• Expertly negotiate contracts and deals, ensuring the best outcomes for Polar.

• Champion customer needs, relaying requirements or feature requests internally to shape our product roadmap

   

• The worlds of eCommerce, DTC, and SaaS fascinate you

• You've previously thrived in B2B SaaS roles, selling to SMBs within short sales cycles, and you're familiar with a CRM like HubSpot

• Your written and verbal communication is second to none

• Your passion, humility, and love for learning and sharing define you

• You perform best when given ownership and responsibility

We follow a structured hiring process to ensure fairness and transparency. Our process may vary depending on the role, but this is what you can expect after you apply:

1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience, your motivations and Tell you more about Polar Analytics.

2. Technical Fit (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role.

3. Technical Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member.

4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below).

We value your time and effort in the application process, and we aim to provide feedback as quickly as possible.

• No Ego 🤝 - We're all about teamwork and valuing everyone's input.

• Transparency 🪞 - Honesty, feedback, and open communication are cornerstones of our growth.

• Growth Mindset 🚀 - We're always learning, improving, and striving for excellence.

• Care for others 💜 - We're empathetic, customer-centric, and proactive in helping others.

• Act Like the Owner 🔑 - We take responsibility and ownership to drive the success of our business.

• Driven by Impact 🎯 - We focus on delivering value to our customers and stakeholders.

• 🌎  Choice-first organisation with a culture built around impact rather than hours

• 🏖 5 weeks of vacation

• 💰 Competitive salary & equity (our compensation philosophy targets 60th - 80th percentile in the top 3 European tech markets)

• 💻 Latest MacBook Pro or equivalent

• 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in

• 🩺 Complimentary private health insurance (we use Alan)

• 😍  Every 6 months we organize a company-wide offsite to discuss where we're going and strengthen the social bonds

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