Sales Support Specialist

Are you a dynamic and driven individual ready to give a hand to our Sales team? We're seeking talented professionals to join our team as Sales Support Specialist (m/f).

We are Data & Analytics consulting company committed to delivering great solutions and products that enable our clients to unlock hidden opportunities within data, become data-driven, and make better business decisions. We transform data into value.

Since 2001 we have been growing. Today we are a team of more than 200 experts in different areas, with offices in Zagreb, Osijek, Ljubljana, Belgrade, Podgorica, Sarajevo, Vienna, London, and Stockholm.

We’re experienced professionals who like to challenge themselves to be the best they can be. Our drive for constant learning & growing is one of the reasons we’re so excellent at what we do! It gives us the confidence to discover new things and tackle exciting projects, even in uncharted waters.

If you thrive in a fast-paced environment, excel at organizing and executing pre-sales and sales activities, and possess excellent communication skills, we want to hear from you!

SALES SUPPORT SPECIALIST (m/f)

Your responsibilities:

• Create and manage proposals for the sales team, ensuring accurate and timely execution
• Collaborate with sales teams to gather assets and information for seamless proposal preparation
• QA all proposal to ensure accuracy, alignment with guidelines, and an optimal user experience
• Track proposal results diligently, ensuring accurate data collection for invoicing and reporting
• Collaborate closely with the extended team and stakeholders to enhance proposal accuracy and effectiveness
• Collaborate with opportunity owners to implement and support all forms of pre-sales and sales activities
• Analyze inbound requests, public and global tenders and other available documentation to create proposal preparation plans and timesheets
• Follow up on proposal execution with drafting of agreements, delivery of agreed elements and invoicing
• Maintain accurate and up-to-date customer information and sales records
• Monitor procedures and report issues, providing potential solutions for a seamless user experience
• Provide regular reports on sales activities and results to management

Requirements:

• Experience in similar role (preferably in tech company), with a focus on proposal preparation.
• Excellent communication skills and English fluency
• Strong organizational and time management skills with the ability to handle multiple tasks and deadlines efficiently
• High attention to detail
• Easy adjusting to changing priorities and new tasks as needed
• Good understanding of B2B sales cycle
• A proactive, creative and agile approach to problem resolution
• “Can do” attitude and problem solver
• Focus on finding solution to help clients and colleagues
• Analytical mindset, open-minded, curious
• Ability to work collaboratively as part of a team or independently

An additional plus is if you have:

• Master's degree in technical or business field
• Experience in the tech industry
• Technical aptitude towards Google workspace and Microsoft Office
• Prior experience working with CRM (we use Dynamics365)

What we offer you:

• Opportunity to learn from experts in the field
• Chance to grow along with your responsibilities
• Tailored approach to your professional and personal development through individual development plan with a dedicated educational budget
• Flexible working hours and work from home arrangements in line with project needs
• Stimulating environment and friendly work atmosphere
• Mentor who will help you on-board and give you extensive introduction to new job
• Various benefits (sponsored health checks, team sports activities and subsidized Multisport card, team buildings, special days off, referral bonus, paid language course…)
• Transparent and fair salary system

By joining us, you become a part of a team that genuinely cooperates and helps one another. Everyone is encouraged to share ideas, suggest improvements and to give honest feedback — the key to healthy teamwork!

Besides a warm welcome and great onboarding experience, you’ll get a colleague that has your back at any given moment and help you integrate in the team and project, grow in different aspects of your career and become highly esteemed and recognized consultant.

If this sounds like a good fit, get in touch with us. We would be happy to meet you!

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