Sales Operations Specialist

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRMs on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As a Sales Operations Specialist, you will be a part of the Revenue Operations team working to support the growth and integration efforts of the company to enhance sales operations efficiency. You’ll interpret sales data, ensuring accuracy in reporting and creating actionable insights to facilitate cross-departmental collaboration and to drive overall business success.

What You Will Do

• Manage and administer various systems used by the sales team, including CRM platforms and sales engagement platforms
• Collaborate with stakeholders to develop and maintain reports and dashboards that provide insights into sales performance and key metrics
• Provide support (and occasionally some training) to sales team members on using sales systems effectively, troubleshooting issues, and optimizing workflows
• Handle tickets related to Revenue Operations (RevOps) issues, addressing them in a timely manner and escalating as needed to ensure resolution
• Collaborate with leaders from various departments to understand their needs and initiatives related to sales operations, providing support and alignment where necessary

What You Need to Succeed

• Administration experience with a CRM
• Sales engagement platform experience
• Ability to collaborate
• Problem solving skills
• Prioritize effectively and meet deadlines

Nice to Haves But Not Required

• Administration experience with Salesforce
• Experience using Outreach
• Experience using Excel or similar spreadsheet software for data processing and analysis

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $59,500 - $80,500. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

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