Sales Operations Manager

About Us: LeadsMarket.com is a leading online platform that connects consumers with tailored financial solutions. Our innovative approach and commitment to customer satisfaction have established us as a trusted name in the industry. As we continue to grow, we are seeking a skilled Sales Operations Manager to join our team and drive excellence in sales processes and performance.

Position Overview: As the Sales Operations Manager at LeadsMarket.com, you will be at the forefront of optimizing our sales operations. Your role will encompass analyzing sales data, managing our CRM system, providing critical support to the sales team, and contributing to the design of sales training programs. You will play a key role in driving data-driven decisions, streamlining processes, and ensuring a seamless sales experience for both our team and customers.

Responsibilities:

• Sales Process Enhancement:
  • Collaborate with cross-functional teams to identify opportunities for streamlining and optimizing sales processes.
  • Implement improvements to enhance efficiency and effectiveness throughout the sales journey.
• Data Analysis and Insights:
  • Collect, analyze, and interpret sales data to provide actionable insights for informed decision-making.
  • Generate regular reports that highlight key performance metrics and trends.
• CRM Management and Support:
  • Oversee the CRM system, ensuring accurate data entry and integrity.
  • Provide user support, including training and troubleshooting, to ensure smooth CRM operations.
• Sales Team Collaboration:
  • Assist in lead assignment, pipeline management, and order processing to facilitate smooth operations.
  • Collaborate closely with the sales team to address challenges and optimize workflow.
• Sales Training Development:
  • Contribute to the creation of sales training programs, materials, and resources.
  • Collaborate with stakeholders to ensure training content is up-to-date and aligns with business objectives.
• Performance Monitoring and Feedback:
  • Monitor sales team performance against targets and objectives.
  • Provide constructive feedback and insights to support continuous improvement.

Requirements:

• 3 years of experience in sales operations or a related field.
• Proven analytical skills with proficiency in data analytics tools such as Excel, Salesforce, or similar.
• Excellent communication and collaboration abilities to work effectively with diverse teams.
• Meticulous attention to detail with a knack for identifying process gaps and areas for improvement.
• Strong familiarity with CRM systems and understanding of CRM best practices.
• Knowledge of various sales methodologies and key performance metrics.
• Bachelor's degree in business administration, sales, or a related field (preferred).

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