Sales Engineer

We focus on empowering manufacturers to capture, standardize, and distribute knowledge across their frontline workforce. Manufacturing is one of the last industries to be truly disrupted by software—most production floors function the same as they did 50 years ago. Our innovative approach is helping manufacturers of all sizes achieve their digital transformation goals while supporting frontline workers. At Dozuki, you'll join a team that is enabling a new wave of software adoption and empowering the manufacturing workforce. For more information, please visit www.dozuki.com.

Dozuki is looking for a Sales Engineer to help us build a foundation for excellence by working closely with the Sales and Product teams to demo our solution to prospects and customers while speaking to the business and operational value of Dozuki. This role is a trusted partner who helps drive cross-functional alignment between Sales, Product, and Customer Success. This position is well supported by an experienced sales team, where we collaborate closely to identify strategies and tactics to improve our sales efforts.  This role reports directly to the VP of Sales.

• Be a technical product expert
  • Engage with Product Management to stay current on product roadmaps.
  • Be one of our primary contributors into our product teams by collecting and providing customer feedback to help inform our product strategy and roadmap.
  • Help develop messaging to communicate the value to both technical and non-technical audiences.
  • Conduct product training for key prospects or pilot customers as needed.

• Discover the technical challenges of our customers
  • Technically validate and map customer technical requirements to Dozuki solutions
  • Provide Zoom and in-person product overview and demonstrations of Dozuki's software to potential customers and partners.
  • Help scope out integrations as related to prospect and customer needs.  

• Validating customer data and solution methodology
  • Design and deliver new workflows, Pilots, Sandboxes, and POCs for prospects, and make recommendations for new use cases.

• Enabling the greater team
  • Act as the industry subject matter expert (SME) and consult with Sales, Partnerships, Customer Success, and Marketing for how to better understand industry data, competitive vendors, and use cases.
  • Develop technical content to share across the broader team to help Marketing and Sales message the solution capabilities to technical and non-technical audiences.
  • Keep excellent documentation in SalesForce/Jira of all customer interactions.
  • Create a positive environment that contributes to renewals and growth of client business with Dozuki.

• A notorious self-starter: you are willing to jump into a project and get to work, doing the research and asking the right questions to achieve your goals.
• Collaborative: you are an excellent team player and understand how your strengths can be leveraged to achieve aggressive revenue targets.
• Organized: you are comfortable wearing multiple hats in a dynamic environment and able to manage your time to work on multiple projects without feeling overwhelmed.
• Motivated to make an impact: you are eager to jump in and get to work on a small team, celebrating our shared successes along the way.
• A strategic thinker: you are able to craft overarching strategies with others in order to develop scalable programs and consider long-term impacts.
• Driven to solve problems: you are curious and proactive in your approach to resolving ambiguous problems with data and processes.

Dozuki is an awesome place to work, here are just a few of our benefits:

• Excellent medical, dental, and vision benefits
• Remote friendly workplace
• 401(k) matching
• Generous parental family leave policy
• Dependent care FSA
• ⛺ Flexible schedules & unlimited paid time off
• 2x salary in life insurance plus coverage for spouse and children
• Charitable contribution matching
• ❤ Volunteer time off
• Computer supplies + workplace stipend

Dozuki is proud to be an equal-opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any of the other essential characteristics that make each of us unique and valuable. Dozuki is committed to creating a diverse team--not only in who we hire--but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.

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