Sales Development and Revenue Operations Manager

We strongly encourage candidates located in CST or EST to apply, as it will facilitate smoother collaboration, timely meetings, and greater availability within our globally blended team spanning the US and EMEA regions.

Formidable, a leading design and engineering consultancy in the tech/professional services industry, is looking for a Sales Development and Revenue Operations Manager to join our globally distributed team. In this role, you’ll manage and optimize the processes, systems, and data used by our sales and marketing teams. This role is responsible for driving growth and profitability for Formidable and requires a strong track record in sales and revenue operations within the tech consulting industry.

Responsibilities:

• Develop and execute a comprehensive demand generation plan, using various outbound and inbound channels to generate qualified leads for the sales team.
• Manage the sales and revenue technology stack, including the CRM system (HubSpot), and other sales enablement tools.
• Partner with the marketing team in conducting research on effective messaging, target clients and key decision-makers to target.
• Qualify and nurture leads through various touchpoints, including email, phone, and social media, to move them through the sales funnel.
• Collaborate with the sales team to schedule meetings, demos, and other sales activities with qualified leads.
• Manage and optimize the lead nurturing process to ensure that qualified leads are passed on to the sales team in a timely and effective manner.
• Analyze and optimize the sales funnel, improve the lead generation process, and implement effective lead nurturing campaigns tailored to our target markets.
• Develop revenue forecasts and create revenue plans based on historical data, market trends, and other factors that impact the sales and revenue performance of the organization.
• Manage the data used by the sales and revenue teams, ensuring it is accurate, complete, and up-to-date.
• Track key metrics such as conversion rates, win rates, and sales cycle times, and provide reports and insights to sales and revenue leadership.
• Manage and optimize the processes used by the sales and revenue operations team, including hiring, training, and managing team members.
• Implement new tools, manage integrations, and ensure the team is trained on how to use them effectively.
• Collaborate with the leadership team to optimize pricing strategies and resource allocation.

To be successful in this role, you should have:

• 3+ years of experience in sales operations, revenue operations, or a related field, with experience in professional services sales highly preferred.
• Admin-level expertise in HubSpot CRM is highly preferred. Experience with other sales enablement tools is a plus. 
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and work collaboratively with team members.
• Strong analytical and problem-solving skills, with the ability to use data to identify trends and optimize sales and revenue processes.
• Knowledge of sales and revenue forecasting and planning in a professional services environment.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to manage and optimize the lead generation and nurturing process, including developing and executing a comprehensive lead generation plan and conducting research on potential clients.
• Ability to manage and optimize the processes used by the sales and revenue operations team, including hiring, training, and managing team members.
• Knowledge of pricing strategies and resource allocation, with the ability to collaborate with the leadership team to optimize these strategies.
• Ability to track key metrics such as conversion rates, win rates, and sales cycle times, and provide reports and insights to sales and revenue leadership.

If you have a passion for optimizing sales and revenue operations processes and systems in the tech consulting industry and are looking for an opportunity to join Formidable, we encourage you to apply for this exciting role!

Compensation