Road Operations Manager UFC & WWE

Company Overview

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. 

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

The Event Merchandise Road Operations Manager will work closely with cross-functional teams in the planning and execution of touring event retail operations.  This position reports to the Director of Road Operations. 

• Oversee touring retail logistics, including liaising with local management on staffing requirements, and overall selling logistics including displays, merchandise training, etc.
• From time to time, will be responsible for having creative conversations with talent regarding merchandise ideas and communicating with creative teams.
• Manage and track inventory and submit accurate inventory reports.
• Oversee local sales associates as required.
• Oversee merchandise count in and count out process
• Maintain cash and credit card receipts and submit daily and weekly accountings and deposits.
• Liaise with local management to ensure efficient retail operations.
• Use spreadsheets provided by Fanatics to agree with inventory counts.
• Assist the arena staff and/or design and build merchandise displays that are up to Fanatics standards 
• Provide any assistance needed throughout the event that the staffing or customers may need.
• At the end of the evening conduct a full count out with the arena staffing and fill out a detailed spreadsheet.
• Provide Fanatics team the spreadsheet with detailed notes of the event, that may include ways to improve the operations.

• 2+ year’s experience
• Communication Skills: Will need to effectively communicate with coworkers and arena staffing on a regular basis to ensure alignment and smooth operations.
• Leadership Skills: Road operations managers will need to assist arena staffing with displays, communication with fans and resolve conflicts if they arise.
• Organizational Skills: Assist the other road team as well as the office team with the event merchandise selections, booking travel, detailed notes following the events, as well as product suggestions based on storyline/feedback from fans, etc.

• Understanding of various retail executions, technologies and KPI's
• Ability to analyze data, and develop strategies to address opportunities
• Strong analytical, conceptual, and technical skills (Excel, Access, Zoom, PowerPoint, Adobe, Outlook)
• Ability to lift 50lbs minimum
• Travel (including overnight stays) will be required as needed to support events (~70% travel)

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants.  Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA

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