Research Project Manager

Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need our exceptionally talented, bright, and driven Talkspacers. 

We are seeking a Research Project Manager to join our TalkLabs team. As a member of our team, you’ll contribute to groundbreaking studies that drive the effectiveness of our services while also being part of industry-leading research that enhances the quality and accessibility of mental healthcare.

This role would be ideal for someone passionate about mental health research and eager to contribute to innovative projects in a purpose-driven environment. To thrive at Talkspace, you need to share our passion for mental healthcare and be excited to collaborate with us in delivering quality services.

Want to help millions of people feel better? Come join our team!

This is a remote, contract role with an estimated workload of 30-40 hours per week. Talkspace Headquarters is located in NYC.

What You’ll Do

The Research Project Manager will develop policies and procedures, oversee various research initiatives, ensure compliance, and be the bridge for many internal teams and external partners. You're someone who can seamlessly coordinate with multifaceted teams, collaborating across various moving parts with ease and kindness. 

Develop and Maintain Policies and Procedures

• Track and monitor all deliverables and deadlines relating to NIH and Pilot Studies
• Develop and drive the program strategy, approach, implementation methodology, materials, and support for all studies. 
• Stay current with latest and best practices for administering study protocols, and help prepare for new protocols in development.
• Assist in the preparation of grant documents, applications, IRB protocols, grant reports, construction of tables and figures, and presentation information
• Oversee regulatory compliance issues such as tracking and recording protocol-specific certifications and procedure certifications such as Human Subject Protection and Health Insurance Portability and Accountability Act (HIPAA) and record Institutional Review Board approvals, etc.
• Supervise the data collection and management efforts, ensuring project’s statistical and data management reports are generated and distributed in a timely fashion

Liaise with Study Participants and Therapists

• Be the bridge between participants and study therapists: tracking incoming research participants and matching them with the appropriate therapist or research arm.
• Ensure selected participants meet participation criteria and coordinate all therapist protocol + procedure training sessions
• Be the primary point of communication: answering any therapist questions, alerting therapists to newly assigned study clients, reminding therapists about study parameters, ensuring treatment is unfolding according to assignment arms
• Monitor research participants' activity and ensure the completion of all necessary measures, updating academic partners on ongoing progress.
• Manage all reimbursements: submitting reports to the Comptroller and ensuring timely payments to study clients and therapists as part of the study's incentive operations.

Provide Organizational Leadership

• Develop a project management system to track duties and hours of Research Assistants
• Manage time of Research Assistants, optimizing their fulfillment of grant requirements, deadlines, and project deliverables
• Coordinate activities between research partners, company data science personnel, and product engineers to produce valuable and accurate data, measurements, and analytics.
• Translate research projects and publications into compelling narratives for the marketing team, so they can best promote Clinical R&D

Conduct Translational Research

• Actively contribute to scientific and clinical community conferences and proceedings to professionalize and promote the platform as an evidence-based, accessible, and responsible approach to delivering care. (Publications in professional and scientific journals are a big plus!)
• Build a knowledge base on key topics of interest and importance to future research and product efforts at Talkspace (e.g., natural language processing, text-based therapy outcomes, mechanisms of behavior change) for use in future reviews
• Design features and/or experiments with measurable KPIs to gauge impact/success of product enhancements or clinical programs provided to therapists or to patients/clients.
• Act as Honest Broker for all sensitive data transfers

Additional duties as assigned

About You

• Degree in a relevant field such as psychology, neuroscience, public health, or a related discipline
• Strong interest in mental health research and a desire to contribute to innovative projects
• Experience in managing research projects, preferably in a healthcare or academic setting (grant writing and management is a huge plus!)
• Excellent organizational and time management skills
• Proficient in SQL, and Python or R.
• Knowledge of regulatory compliance and ethical guidelines in research (e.g., IRB, HIPAA)

Why Talkspace?

Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness, focused on providing quality mental health services on your own terms. 

Our signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can connect their dedicated provider via live video, text, or phone.

Backed by over 10 years of industry-leading research and clinically proven results, our accessible care model continues to make huge strides in lowering the barriers to quality mental healthcare services nationwide. Talkspace is the top insurance-covered therapy service with over 131 million Americans covered and a leader within the Corporate Wellness Space, with more than 200 employer partnerships across several industries.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

 

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

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