Cision

USA

Posted on: 25 May 2024

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Research Analyst

Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social.

Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.

As an Analyst you will:

Independently and collaboratively execute research, from set up (data collection) through to creating engaging and actionable narratives from insights.

Build a research/storytelling plan that maps to the brief, i.e. project objectives and timelines.

Lead client meetings about data and insights, including results delivery presentations.

Gather client requirements to scope small projects, with the possibility of contributing to and working towards scoping more complex ones.

Provide research-driven recommendations that map to clients' business goals.

Facilitate workshops to help clients use Brandwatch tools to derive insights.

Deliver technical training sessions for the team such as best practices on data cleaning or how to best leverage resources available.

Gain an understanding of the full range of Brandwatch products and learn when and how to confidently use them.

Stay up to date with changes in the Brandwatch tools, competitors and research industry.

Role requirements:

4+ years of consumer research experience or data/statistical analysis, preferably with exposure to social media research.

Business-, marketing- and social media-savvy

Expert in creating data visualizations, data storytelling, and creating a compelling story flow of report deliverables.

Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus.

Ability to think like a client and make recommendations based on business objectives.

Technical aptitude for learning new software and conducting both quantitative and qualitative analyses.

A strong sense of personal accountability and solid project management skills.

Competency in Excel/Google Sheets and PowerPoint/Google Slides.

Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage. Full training in Brandwatch software will be provided.

Interest in or experience with AI is a plus.

Ability to work PST required.

If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!

At Cision, we're revolutionizing the way brands connect with their audiences. We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.